5 Gringos Casino Review
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5Gringos Casino Review
5Gringos seems like an online casino you’ll remember for a very long time after giving it a try at least once. Its whole layout is out of the ordinary – I was definitely amazed by the fun Mexican atmosphere, not to mention the bright images and cutting-edge platform. Everything here is well adjusted and easy to navigate so all you have to do is enjoy the ride.
The lavish gaming library is definitely another ace up its sleeve. 5Gringos collaborates with a massive selection of game suppliers which means you can find a diversity of trendy games here. To be precise, the software developers are around 95 in total and that’s more than enough for a seamless gaming experience. The titles are powered by iconic gaming studios such as Pragmatic Play, Wazdan, Yggdrasil, Play’n Go, or Evolution to name a few.
As for the games themselves, you can enjoy a rich collection of Slots with various themes like Adventure, Ancient Egypt, Aztec, Candy, Fruits, Space, Pirates and many more. The Table games are also satisfying enough and feature many different variations of Baccarat, Blackjack, Roulettes, Poker, and Game Shows.
As for the Live casino activities, they seem more than one can wish for. Many engaging live games powered by Evolution, Pragmatic Play, and Ezugi to mention a few of them.
Yet, no Sports betting is available at the time of writing, so keep that in mind.
Frequently Asked Questions
No, unfortunately at the time of writing there’s no sports betting with this casino.
Yes, absolutely. Just contact the customer support team and they will deactivate your account within the next 24 hours.
The minimum for most of the options is €10. The only exceptions happen to be credit/debits cards and bank transfers which require at least €20 of minimum cash-out.
Yes, the VIP program has 5 levels in total and comes with perks like cash-backs, personalized offers, and personal VIP manager.
In order to verify your account, you’ll have to upload photos of your identity like ID card, driving license, or passport, as well as proof of address such as utility bill, bank statement, or TV/ internet bill in your name and not older than three months.
Website | 5gringos.com |
License | Curacao |
License # | OGL/2023/103/0067 |
Platform | Soft2Bet |
Owner | Rabidi N.V. |
Launched | 2020 |
Sister casinos | 9+ |
Trust Pilot Rating | 1.8 |
Player's feedback | No reviews yet |
Mirror domains | 5gringos.com, 5gringos9.com, 5gringos-1257.com, 5gringos-3737.com |
Safety
5Gringos is owned and operated by Rabidi N.V. and for those of you who are not familiar with this company, here’s a brief outline. Rabidi is actually one of the most prominent figures in the e-gaming industry, owning a large amount of online gambling houses with a pretty good overall reputation. What’s more, the enterprise is also licensed and regulated by Antilephone N.V., one of the four master license holders authorized by the Government of Curacao. The regulator must report directly to the Curacao Gaming Control Board (CGCB) and even though it’s not the strictest of them all, this jurisdiction can ensure a reasonable level of client protection.
Let’s take the safety of your data for example. Every Curacao licensed casino must use advanced encryption technology in order to safeguard sensitive data such as personal information or banking details. Any money laundering or identity theft is also highly improbable thanks to the multiple anti-fraud measures that have to be implemented.
Another feature that is mandatory for a regulated house, is the presence of responsible gaming tools. The casino is obligated to help its players maintain healthy gambling habits and take control over their gambling activity. In order to do so, the casino usually comes with a set of responsible gaming tools that are on hand for every user, as well as with some additional tips and resources. In this case, here’s what 5Gringos has prepared for its customers:
- Deposit Limits – setting a deposit limit will help you maintain control over the amount of money you spend on the games. Obce reaching the limit, you won’t be able to invest more, until the said limit passes.
- Cool-down period – taking a small break is easy and a great choice if you feel the need to stop gambling just for a while. All you have to do is to contact the customer support team and they will temporarily exclude you.
- Self-exclusion option – if you experience problem gambling or gambling addiction, self-excluding yourself for a specific period of time is probably the best thing to do. Just reach out to the customer support and they
- will deactivate your account within the next 24 hours.
- Self-check test – in its Responsible Gambling section 5Gringos has posted a short test you can take in order to figure out if gambling has a negative impact on you or your life.
- Help organizations – in the Responsible Gambling section you can also find a list of help organizations that give consultation and practical help in the field of gambling.
Problems & Complaints
In case you have any complaints about this casino you can always file a complaint and contact the regulator. In this case it’s the Curacao Gaming Control Board (CGCB).
You can also write a review here on casinos.buzz and share your experience with the rest of the gamblers.
Welcome bonus | 100% Up to AU$3000 + 200 Free Spins |
Wagering | 35x Lower than 51% of the casinos reviewed |
No Deposit bonus | No |
Promo code | Not required |
Birthday Bonuses | No |
VIP Program | Yes |
Tournaments | Yes |
Bonuses
5Gringos comes with an exciting range of promotional campaigns. You’ll be blown away by the varied choice of offerings – from free spins, free bonus cash, welcome bonuses, crypto offers, cash-backs till live casino promos, it seems that 5Gringos has thought about everything. Let’s have a deep dive and explore the offers in detail:
Bonus | Min deposit | Cash Bonus | Free Spins | Wagering requirement | Cash out limit | Bonus Code |
Welcome Bonus | €20 | 100% up to €500 | 200 free spins | x35 | No | Not required |
Welcome Package | €20 | Up to €1000 | – | x35 | No | Not required |
Welcome Bonus | €20 | 150% up to €75 | – | x50 | No | Not required |
Crypro Welcome Bonus | €20 | Up to €1500 | 100 free spins | x35 | No | Not required |
Welcome Bonus | €20 | – | 150 free spins | x40 | No | Not required |
Weekly Reload | €20 | – | 50 free spins | x40 | No | Not required |
Weekend Reload Bonus | €20 | 50% up to €700 | 50 free spins | x35 | No | Not required |
Weekly Cash-back | – | 15% up to €3000 | – | x1 | No | Not required |
Sunday Spins | – | – | 20 free spins | No | No | Not required |
Crazy Time Tuesdays | – | €10 | – | No | x2 | Not required |
Gold Blackjack Fridays | – | €10 | – | No | x3 | Not required |
Roulette Weekends | €2 | €10 | – | No | x2 | Not required |
Live Cash-back | – | 25% up to €200 | – | x1 | No | Not required |
Welcome Bonus
The Welcome Bonus is a great way to start your gambling on a winning note and get a significant boost on your investment. To be precise, you can receive 100% up to €500 and 200 free spins upon your first deposit here. No bonus code is needed, however you have to invest at least €20 in order to unlock the offer. The entry point is quite standard for the industry and the same applies for the wagering requirements. In order for your funds to become withdrawable you need to roll over the deposit and bonus at least 35 times, while winnings from free spins need to be wagered at least 40 times. As a comparison, most of the houses tend to ask for between x30 and x40 turnovers, so the conditions here seem to be about right. As for the reward, the free spins are added in batches of 20 per day for 10 days in a row. Beware that you’ll have exactly 24 hours to activate each set, otherwise it will expire. Apart from that, also keep in mind that deposits via Skrill and Neteller don’t count towards this promotion. And finally, there’s a maximum cash-out rule of 10 times the bonus value that applies only for residents of Thailand, Brazil, Peru, and Chile. Nothing’s mentioned about the rest of the countries though, so there might not be any restriction at all.
Here’s a brief rundown of the rest of the promos here:
Welcome Package – this is another option you can choose after opening an account here. This time you can get three separate bonuses upon your first three deposits here. Mind however that you can pick either this or the Welcome Bonus, so choose wisely. As for the rewards, the First Deposit Bonus comes with 100% up to €500, but no free spins are included. The Second Deposit Bonus features 75% up to €300, while the Third
- Deposit Bonus can grant you 50% up to €200. The qualifying deposit for all of them is just €20, but again – deposits via Skrill and Neteller are not considered qualifying investments for this promo, so be careful which payment method you pick up.
- Welcome Bonus – as we said already this casino is loaded with fantastic welcome offerings, and this is yet another one. In this case you can get 150% up to €75 upon your very first deposit of at least €20. This time however the wagering requirement is said to be x50 which is much higher compared to the standard amounts for the market. As for the promotional period, it is 10 days. In other words, once you activate the bonus, hurry up and complete the turnovers within the timeframe, or you may lose not only the prize but all generated winnings as well.
- Crypto Welcome Offer – here’s another welcome deal especially for those of you who like to play in crypto. In order to qualify for this offer, you need to place a minimum deposit of at least €20 but only in cryptocurrency. The crypto coins you can use are Bitcoin, Tether, Bitcoin cash, Ethereum, Litecoin, Ripple, USD coin, and DAI, so you definitely have lots of options. As for the promo itself, it actually contains three bonuses upon your first three investments in crypto. The First Deposit Bonus comes with 50% up to 50 mBTC or around €1000 according to the current exchange rates plus 100 free spins on top of that. Sounds pretty alluring right? The maximum cash bonus is more than we can wish for, not to mention the affordable entry point. Both the Second and Third Deposit Bonuses feature 100% up to 12.5 mBTC (around €250). It seems this casino knows how to attract its customers into investing in cryptocurrency, so why not give this offer a go?
- Welcome Bonus – this is yet another great way to boost your gambling with up to 150 free spins. To be precise, for every €1 spent you get 3 free spins. Sounds about right? Just beware that the minimum investment is €20 – in exchange you can get 60 free spins. In order to receive the maximum of 150 free spins, you have to deposit at least €50, so keep that in mind as well. No bonus code is required, the free spins are credited immediately after a successful deposit is made. Again, the wagering requirement for winnings resulting from free spins is x40.
- Weekly Reload – with this offer you can fuel up your gambling regularly throughout the week. To be exact, you can claim it each week from Monday to Thursday. In exchange of at least €20 the player can receive 50 free spins – as easy as pie!
- Weekend Reload Bonus – this promo is valid from Friday to Sunday and comes with 50% up to €700 and 50 free spins. Again, the entry point is fairly low and features at least €20. In addition, beware that this offer is subject to a maximum cash-out limit of 10 times the bonus value but only for players from Thailand, Peru, Chile, and Brazil.
- Weekly Cash-back – want to get a part of your lost funds back? No problem – this casino comes with a great cash-back of 15% up to €3000 for all games played in the casino section. Yet, beware that only the top 3 VIP Levels can benefit from this offer, so as a novice here you won’t be able to claim it. Nevertheless, the waiting seems to be worth it – you can get a pretty nice percentage of refund which also comes with a low wagering requirement of only x1! To be precise, Level 3 users can get 5% cash-back up to €5000, level 2 features 10% up to €2000, while level 3 can grant you the maximum of 15% up to €3000!
- Sunday Spins – you can get 20 free spins for Detective Fortune if you wager at least €100 on ELA Games. Wager additional €300 and get another 30 free spins on top of that. Wagering another €400 will grant you the final 50 free spins on Detective Fortune.
- Crazy Time Tuesdays – play on Crazy Time by Evolution and you can get a €10 reward voucher. To be precise, in order to qualify you have to play Crazy Time and hit all bonus rounds in one day. The prize will be credited the next day and is usable across all Evolution live casino games. The maximum winning from the voucher is set at 2 times the bonus value.
- Gold Blackjack Fridays – in order to take part in this promotion you have to play on Blackjack Gold Salon and hit with your initial cards any Q and K combination, regardless of the color and the suits. The offer is available once per Friday and can grant you a €10 reward voucher for all Evolution live casino games. The maximum winning from the voucher is set at x3.
- Roulette Weekends – you can get €10 in-game bonus if you place at least €2 on Green in Roulette and your bet in winning. The offer is available once from Saturday to Sunday and the voucher will expire after 10 days. In addition, the maximum winnings are said to be up to 2 times the original voucher value.
- Live Cash-back – get 25% cash-back up to €200 no matter your VIP level! The refund is valid only for games played in the live casino section and is subject to x1 wagering requirement. Yet, beware that you have to request your prize via live chat or email on the Monday following this promo’s period. If you fail to ask for it, the cash-back will be voided.
Tournaments – there’s a great variety of Tournaments with amazing prize pools such as the Steps for Fortune with €20000 prize pool or the Drops and Wins with €2000000 of prize in total.
Rewards Shop – this is a great way to get additional gifts and prizes. In exchange of your collected gold you can get bonus money or free spins for various different games.
VIP Program – the VIP Program contains 5 levels in total and each one comes with better and better rewards. For example you can get a higher percentage of cash-back, personal VIP manager, wider withdrawal limits, or personalized offers.
Mobile games | 3,000+ |
Mobile version | Yes |
Tablet version | Yes |
iOS App | Yes |
Android App | Yes |
Mobile traffic | 85% |
Mobile app/ Mobile Casino
At the time of writing 5Gringos Casino doesn’t have a dedicated mobile app, but we hope it will change this anytime soon!
Meanwhile, rest assured that gambling on any mobile device will be as smooth as possible, since this casino has a pretty well mobile optimized website. In other words, you can use the services of this house on all types of devices like phones, laptops, or tablets for instance without the need to download it. The whole mobile experience doesn’t differ much from the desktop one – you can benefit from the full range of promotions and games, plus that the cashier is also easily accessible.
Minimum Deposit | €10 Lower than 94% of the casinos reviewed |
Minimum Withdrawal | €20 Lower than 56% of the casinos reviewed |
Maximum Withdrawal | 5.000 |
Currencies | CAD EUR HUF INR NOK NZD PLN |
Crypto currencies | No |
Withdrawal methods | AstroPay , Bank Wire , Bitcoin , CashtoCode , Ethereum , Interac , LiteCoin , Mastercard , MiFinity , MuchBetter , Neteller , Postepay , Ripple , Siru Mobile , Skrill , Visa , Zimpler |
Withdrawal time | Up to 24 hours |
Deposits and Withdrawal
5Gringos accepts a variety of different payment methods and that’s good news for sure. Yet, beware that not all of the options listed below are available for every country. In fact, the alternatives depend on your country of residence, but here’s another good news – you can visit the Payments section on the website, select your location from the drop down menu and the available payments and currencies will be immediately displayed. And all of that without the need to open an account or whatsoever. We appreciate the effort of this casino to provide transparent information so that its customers are aware if this is the right choice for them.
Now, here are the options in general:
- Deposits – in order to top up your balance you can count on traditional options like credit/debit cards such as Visa and Mastercard as well as bank transfers. Apart from that popular online payment solutions are also on hand such as Astropay, Jeton, Mifinity, MuchBetter, Ecopayz, Paysafecard, Skrill, Neteller, eZeeWallet, Interac, or CashtoCode. Additional local options are also available – PIX for Brazil, Zimpler, Aktia, and Nordea for Finland, FunID for Norway and Canada, or Blik for Poland are just some of the examples. Yet, beware that cryptocurrencies are not available for making deposits.
- Withdrawals – you have plenty of alternatives in order to cash-out your funds as well. For example you can use not only credit/debit cards and bank transfers, but also crypto coins such as Bitcoin, Ethereum, Tether, Litecoin, Dogecoin, USD Coin, Shiba, and Solana. Popular e-wallets are also available such as Paysafecard, Jeton, MuchBetter, Ecopayz, Astropay, Skrill, Neteller, eZeeWallet, Interac, Mifinity or CashtoCode, plus some local alternatives, as we already mentioned.
Minimum Deposit
The minimum deposit is set at €10 for all of the options. This is not only a standard amount for the sector, but actually even a bit lower compared to what the rest of the houses tend to ask for (around €20 to be exact).
Minimum and Maximum Withdrawals
The minimum withdrawals are all fixed at €10 for most of the options. The only exception happens to be Bitcoin which requires at least €40 of minimum cash-out. And while €10 is more than a favorable amount, the second amount is actually slightly higher than the standard requirements, yet still acceptable.
The maximum withdrawals actually depend on your VIP level. Mind however that your level is determined by your activity during 90 calendar days prior to the submission of the withdrawal request. Not only that, but the status of a player who hasn’t actively placed bets for a month is lowered to the lowest level, so keep that in mind as well. As for the withdrawal limits themselves, here’s how it goes:
- Level 1 – if you are new here the maximum you’ll be able to withdraw is up to €500 per day and up to €7000 per month.
- Level 2 – ranking up comes with lots of perks and one of them is the wiser withdrawal limits. In this case you can cash-out up to €500 per day and up to €10000 per month.
- Level 3 – this level features even better withdrawal limits such as a maximum of €800 per day and a maximum of €12000 per month.
- Level 4 – this is the point where you can get pretty favorable withdrawal limits. To be exact, the maximum is set at €1000 per day and €15000 per month.
- Level 5 – the higher level comes with the most attractive withdrawal limits respectively. In this case you can cashout up to €1500 per day and up to €20000 per month.
Withdrawal Times
All withdrawals are said to be processed from 1 to maximum of 3 business days. This is considered a standard timeframe.
Deposit and Withdrawal Fees
No deposit or withdrawal fees are being applied so this is yet another strong point of this casino.
Rollover Requirement
In order to combat money laundering many online casinos tend to implement a rollover requirement between x1 and x3. This way they ensure that all money deposited is used for gambling purposes only.
In this case you’ll need to make at least 1 turnover of your deposit before a withdrawal is allowed. If not, the casino has the right to cancel all winnings and keep the commission of 10% of the amount of the last deposit, and 15% if your account balance has been charged with bank card or bank transfer. The amount of fee is also reasonable enough, since most of the houses tend to charge around 10% as well.
Inactive Account Policy
Keep in mind that if you have not logged in or used your account for 6 consecutive months, it will be considered inactive and a monthly administrative fee of €5 will apply. This is another standard rule that every other casino usually implements.
Verification required | Yes |
Deposits verification | No |
Withdrawal verification | |
Proof of address | Yes |
ID Required | Yes |
Payment method verification | Yes for cards |
Verification time | Up to 7 days |
Account Verification
As many other casinos, 5Gringos may also ask for some personal information in order to manage your account, verify your identity or the source of funds deposited in your account. This includes for example a copy of your ID, passport, driving license, proof of residence, or proof or ownership and transaction histories of the payment methods used. Keep in mind that you have to provide these documents within 30 days after the request is made.
Phone Support | No |
Yes | |
Live Chat | Yes |
Working Hours | 24/7 |
Customer Support
5Gringos has two types of customer support you can count on no matter the issue. The support team is here to help whenever you experience any technical trouble or just have a question to ask. We also have high expectations of this casino’s support services which are said to be prompt and to provide professional assistance.
As for the support channels, you can contact the support team via the Live Chat or alternatively drop it a line at [email protected]. The customer support is available 24/7 so you can get assistance no matter the time.
Email support available | Yes |
Live Chat available | Yes |
Phone available | No |
Ticketing | No |
Registration and Login
Opening an account with 5Gringos Casino is pretty simple and straightforward.
- Once clicking on the Join button you’ll be asked to choose your welcome bonus.
- Then you’ll be redirected to Step 1 of the registration process. It requires your email and password to be entered.
- At Step 2 you’ll be asked to fill in additional personal information such as address, country of residence, phone number, date of birth, and preferable currency. Once you submit the information, your account will be immediately created!
In addition to that, don’t forget to confirm your email so that you can benefit from the full potential of the casino. No phone verification is needed though.
Conclusion
5Gringos Casino has many good qualities that make gambling here worth your time and money. You can experience the joy of playing some of the trendiest games on the market at the moment, which are also 100% provably fair. The generous promotions and secure gaming environment make this house a perfect choice for both novices and veteran players.
Key takeaways
Casinos.buzz recommended! 5Gringos managed to tick almost all the boxes when it comes to a safe and fair gaming environment, as well as attractive gaming content. That’s why giving it a try is definitely a good idea!
Positives
- A fully regulated and licensed in Curacao which ensures your safety and the fairness of the services provided.
- Variety of trendy games powered by some of the most prominent software developers in the industry.
- Attractive promotions with generous rewards and fairly standard bonus conditions.
- Low minimum deposits and withdrawals, all fixed at just €10.
- Diversity of payments including various credit/debit cards, bank transfers, e-wallets, online payment solutions, and crypto coins.
- Professional customer support services available round the clock.
- Well mobile optimized website.
- Variety of currencies are on hand.
- The website is available in multiple languages.
- Easy and simple registration process.
- Great VIP program
Negatives
- No Sports betting is available.
- No phone support.
- Low withdrawal limits for newcomers.
- Your VIP level may be lowered to the lowest level if there’s no activity during the past month.
- There’s no mobile app available at the time of writing.
5 Gringos Casino is available in the following countries:
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5Gringos is an immense source of entertainment that won’t leave you indifferent by any means. Trust me when I say it, this online casino is fun, vivid, and wildly creative. Give it a try – you’ll thank me later!