Frumzi Casino Review

Safety

Frumzi Casino is owned by a reputable and well-established company which speaks enough for itself. To be precise, the enterprise that runs it is Rabidi N.V., which is not only well-known in the gaming world, but also holds a legit e-gaming license. The document itself is issued by Antillephone N.V., one of the four companies authorized by the Government of Curacao to supervise the e-gaming market.

This being said, it’s more than obvious that the casino in question is trustworthy and owned by a credible establishment. What’s more, according to the Curacao regulation Frumzi is obligated to meet a ton of requirements and adhere to all the rules in order to deliver quality and safe content.

For example, random number generators must be used in order to ensure that the outcome of each game is 100% genuine and not manipulated in any way.

Another positive of dealing with an authorized house is the safe gaming environment. In other words no identity theft or money laundering are possible thanks to the multiple anti-fraud measures. In addition, your personal information is also well protected by advanced encryption technology.

The availability of responsible gaming tools is also a must and a crucial part of every reliable online gambling house. This way you can manage your gambling activity and avoid overspending or even gambling addiction. Here are the options you have here:

• Deposit limits – setting a limit on the maximum you can deposit for a certain period of time is an excellent strategy in order to avoid overspending. In short, once you reach the limit, you won’t be able to invest any more, at least until the timeframe expires.
• Cool-down period – if you feel you need a slight break from gambling, just contact the customer support via live chat or email and they will exclude you for a while.
• Self-exclusion request – if you feel that gambling has a negative impact on you or your life, self-excluding yourself might be the right step to take. All you have to do is to contact the customer support team and they will close your account within the next 24 hours.
• Self-check test – Frumzi has also posted a short test you can take in case you wonder if gambling is bad for you.
• Help organizations – there’s also a list of organizations that give consultation and practical help in the field of gambling. If you think you may experience problem gambling or even gambling addiction, don’t hesitate to contact any of them.

Problems & Complaints

For any complaints you can also contact the regulator or the Curacao Gaming Control Board (CGCB).

Also feel free to post your review here on casinos.buzz.

Bonuses

Frumzi.com is stacked with engaging bonus content and that’s another reason we love it. With this casino you can easily get quite a boost on your investment simply by depositing a fairly low amount of money.

This being said, the promotions are also rather diverse – you have both welcome, weekly, and weekend offers, as well as cash-backs and sports bonuses. All of that combined with relatively reasonable bonus requirements. In addition, don’t miss out on checking the Tournaments, the Rewards Shop, as well as the great VIP Program. Here’s more about it all:

Welcome Casino Bonus

Upon opening an account here you can get a really nice boost of 100% up to €500 and 100 free spins. Sounds like a good deal, especially considering the low entry point of just €20. The latter is not only a fairly affordable amount, but also a gold standard for the market. Next, before requesting any withdrawals, make sure to wager the deposit and bonus at least 35 times. When it comes to the free spins’ winnings, they have to be rolled over at least 40 times. Both of the amounts are up to standards, so everything’s fine here. As for the free spins themselves, they are added in sets of 20 per day for 10 days in a row. Remember to activate each batch within 24 hours, or it may expire. Other than that, also beware that investments via Skrill and Neteller are not considered qualifying deposits towards this offer, so you better choose an alternative. And finally, there’s a maximum withdrawal limit of 10 times the bonus value which however applies only for residents of Peru, Chile, Brazil, Japan, and Thailand. Nothing’s mentioned about the rest of the countries though, so there might not be any restriction at all.

Apart from the Welcome Bonus, there’s plenty of offers to choose from, so let’s have a closer look at each one of them:

• Sports First Deposit Bonus – you can also get a fantastic kick off on your first investment and spend it in the sports section. To be precise, on your very first deposit here you can claim a 100% reward up to €100 but it can only be used for sports betting. The minimum deposit required is only €20 as well, and the wagering requirement features at least x6 turnovers of your deposit and bonus. The whole promotion seems like a great value for your money plus that the turnovers needed are also up to the mark. Just beware that you should use your prize and meet the wagering requirement within 30 days of your first deposit, otherwise the bonus will expire and all generated winnings will be voided. Again, deposits via Skrill and Neteller don’t count towards this promotion, so keep that in mind.
• Weekend Reload Bonus – place a minimum deposit of €20 between Friday and Sunday and you can get 50% up to €700 and 50 free spins. As easy as that! The whole promotion is subject to x35 wagering requirements for the deposit and cash bonus and at least x40 for the free spins’ winnings. In addition, the promotional period is 10 days so make sure to use the reward and complete the turnovers on time, or you may lose everything.
• Weekly Reload – this offer comes with 50 free spins and is available once from Monday to Thursday. You can unlock it simply by depositing €20 or more – no bonus code is needed. In addition, the free spins are credited automatically. Once you receive them, don’t forget to go to your account and activate them. Apart from that you also need to use the free spins within 7 days or they will expire.
• Sports Weekly Reload Bonus – this is another great sports offer that is available once per week. To be precise, it features 50% up to €100 for your sports betting. To qualify for the bonus, you have to invest at least €20 but also to play through the full amount of it at least once with odds no less than 1,50. All bets must be settled. Again, there’s a maximum cash-out rule of 10 times the bonus value only for players from Thailand, Brazil, Chile, Peru, and Japan.
• Weekly Cash-back – this is a superb way to get part of our losses back to your pocket. In short, you can get 15% up to €3000 of cash-back, yet the exact amount actually depends on your VIP level. More specifically, only the top three levels can benefit from this offer, so as a novice here you won’t be able to claim it, unfortunately. Nevertheless, it seems to be worth it since you can get a pretty satisfying refund on your lost funds. To be precise, once reaching level 3 you can instantly get 5% cash-back up to €1000 on a weekly basis! Next, level 4 comes with 10% reward up to €2000, while level 5 can grant you the maximum of 20% up to €3000. Yet, beware that weekly opt-in is required in order to qualify for the bonus. Once you qualify, the cash-back is automatically credited to your account but will require activation before the expiration period. Finally, keep in mind that the promotion is only valid for games played in the casino section, so funds spent in other verticals are not taken into account.
• Live Cash-back – this time the offer is valid for all VIP levels, so you can benefit from it even if you are new here. Another good news is that it’s credited each week, however make sure to request it via the live chat or email on the Monday following the promotional period. As for the reward itself, it’s said to be 25% up to €200 and is applicable only for funds spent in the live casino section. And finally, here’s yet another positive – in order to cash-out your funds you need only 1 turnover of the reward and you are ready to go!
• Sports Cash-back – this reward is available for all registered users and is credited once a week, each Monday. In this case you can get 10% cash-back up to €500 on all of your losses in the sports section. Again, beware that in order to receive the bonus you need to request it via live chat or email.
• Accumulator Boost – another sports offer that is meant to skyrocket your sports betting. It comes with up to 100% boost and is available for all registered users. In order to qualify, you need to place a multibet consisting of at least 3 events. Other than that, each selection must be placed on odds of at least 1.40 or more. As for the reward itself, it depends on the qualifying selections you make. The minimum of 3 selections comes with 3% boost, while 4 selections can grant you 5% bonus. It goes like that until you reach the maximum of 100% boost for at least 21 selections or more. Another positive is that there are no wagering requirements, so you can cash-out your funds right away!

The Bonus Shop is the right place to exchange your bonus crab points. You can choose between cash bonuses, free spins, or free bets.

The VIP Program is an excellent opportunity to gain more prizes and gifts. The more you rank up, the better the rewards like for example a better percentage of cash-backs, personal offers, personal account manager, and wider withdrawal limits.

Finally, there are some great Tournaments you should definitely check out. Right now there are six active Tournaments such as the Monthly Race, the Live Casino Race, and the Drops and Wins contest.

Mobile app/ Mobile Casino

At the time of writing Frumzi Casino doesn’t offer a mobile app, but we hope this will change in the near future.

Until then, rest assured that using the services of the casino on a mobile device is no problem at all. Just the opposite – the website is pretty well mobile-optimized so you have access to all the promotions and games. The whole page is perfectly displayed on all kinds of devices, so you can enjoy the games, no matter if it’s on a smartphone, laptop, tablet, or whatsoever! No need to download anything, just visit frumzi.com as usual and vola – all the content is at your fingertips.

In addition, the cashier is easily accessible as well, and the same applies for all types of games and functionalities.

Deposits and Withdrawal

with Frumzi Casino you can count on a huge variety of payment methods. Depending on your preference, you can either use credit/debit cards like Visa and Mastercard, bank transfers, or popular e-wallets. Crypto transactions are also available – in fact you can choose between a nice selection of crypto coins such as Bitcoin, Tether, Litecoin, Ethereum, USD Coin, Dogecoin, Shiba, and Solana. Yet, beware that not all of the listed options are available for every country. For more detailed information we suggest visiting this casino’s Payment section – there you can select your country of residence from the drop down menu and preview all the available banking options and currencies.

• Deposit methods – Visa, Mastercard, bank transfers, crypto coins, Jeton, Mifinity, MuchBetter, FunID, Skrill, Neteller, eZeeWallet, Interac, Neosurf, Ecopayz, Flexepin.
• Withdrawal methods – Bank transfers, Visa, Mastercard, Ecopayz, Interac, MuchBetter, Mifinity, Skrill, Neteller, Neosurf, Jeton, PIX, Astropay, Crypto

Minimum Deposit

The minimum you’ll be asked to invest is €10 for almost all of the options. This is a pretty satisfying amount which on top of that is even lower than the usual requirements (around €20 to be precise). The only exception here is Bitcoin where you’ll have to deposit at least €30 – still a reasonable amount to be honest.

Minimum and Maximum Withdrawals

The minimum withdrawal is also fixed at €10 for almost all of the banking options. This is another standard for the sector, so nothing to worry about. Again, Bitcoin is the only payment which requires slightly more – at least €40 in order to perform payouts, so keep that in mind.

The maximum withdrawal depends on your VIP Program. Here’s how it goes:

• Level 1 users can withdraw up to €500 per day and up to €7000 per month, which is a rather tight limit to be honest.
• Level 2 comes with slightly higher limits of €500 per day and €10000 per month. Nothing’s mentioned about the weekly limit though.
• Once reaching Level 3 you’ll be able to cash-out a maximum of €800 per day and €12000 per month.
• Level 4 players have the opportunity to perform payouts up to €1000 per day and up to €15000 per month.
• Level 5 comes with the widest withdrawal limits of €1500 per day and €20000 per month.

In addition, beware that your VIP level is determined by the activity during the last 90 calendar days prior to the withdrawal request. Not only that, but if you are not placing bets actively for a month, your level will automatically be lowered to the lowest level.

Withdrawal Times

All cash-outs are said to be processed from 1 to maximum 3 working days. This is considered as a standard timeframe for the sector, so we have no complaints at this point.

Deposit and Withdrawal Fees

No fees are charged upon your deposits or withdrawals, so that’s another great news!

Rollover Requirement

Before making any withdrawals make sure to wager the deposit at least once. This is a standard requirement for the sector, since most of the houses tend to ask for between x1 and x3 rollovers in order to prevent money laundering. In this case, if you fail to meet the rule, the casino has the right to cancel all winnings and keep the commission of 10% of the amount of the last deposit, and 15% if your account balance has been charged with bank card or bank transfer. The amount of fee is also reasonable enough, since most of the houses tend to charge around 10% as well.

Inactive Account Policy

Any account that hasn’t been used or at least logged in for 6 consecutive months shall turn inactive. As a result a €5 monthly administrative fee is being charged, so keep that in mind and also track your account activity. As a whole, the rule is commonly seen with most of the reputable online gambling houses, so nothing worrisome here.

Account Verification

In order to verify your age and identity, prepare some personal documents that the casino might ask for. To be precise, you’ll need a copy of your ID/ passport, or driving license in order to verify your identity. Make sure you make a clear copy with all important information being fully displayed.

Next, to verify your address you’ll have to upload a copy of a utility bill, phone bill, or bank statement.

You may also be asked to meet the KYC policy before making a withdrawal. In such a case, you have to provide the documents within 30 days after the request is made.

Customer Support

Frumzi.com offers professional and fast customer support, in accordance with the Curacao regulation. In order to contact the support team you have two options – choosing the live chat or dropping a line on the support email. Both alternatives are reliable and will do the job no matter if you experience technical issues or just have a question. In addition, they are also available 24/7 so don’t hesitate to reach for help no matter the time!