Win Gaga Casino Review

Safety

Win GaGa Casino is the latest casino launched by Adonio N.V. – a company registered in Curacao at Kaya W.F.G. (Jombi) Mensing 24 Unit A with registration number 156489, which operates a number of online casinos and sports betting sites like Great Win Casino, 5 Gringos Casino and Kingmaker Casino.

Adonio N.V. has recently taken over Rabidi N.V. – a well known casino operator, with well over 45 brands in its portfolio – and operates under E- gaming sub license OGL/2023/158/0074 issued by the Central Government of the Netherlands Antilles.

More to the point Adonio N.V. is licensed and regulated by the Curaçao Gaming Control Board (CGCB) and operates under Master License No 8048/JAZ issued to Curacao Antillephone N.V. by CGCB and the Government of Curaçao.

Complicated as this may sound, just bear in mind that Curacao Antillephone N.V. is one of the four primary master license operators in Curacao, along with Curacao eGaming N.V., Curacao Gaming Services Provider N.V. and Curacao Interactive Licensing N.V., which basically act as supervising agents when it comes to the gaming industry and report directly to the Curaçao Gaming Control Board.

Just for the record, since 1996 the government of Curacao and the Curaçao Gaming Control Board have issued four master licenses alone, delegating their entire authority to the above mentioned Master License Operators, particularly when it comes to the oversight of online casino operators like Adonio N.V.. And besides Curacao Antillephone N.V. is considered the most reputable of the four.

Bear in mind as well that Curacao, which is a Dutch Caribbean offshore territory in the Minor Antilles, has already attracted virtually thousands of online casinos servicing gamblers from all over the world, and that is not surprising at all given the relatively low regulatory costs and taxes, allowing casino operators to offer far more generous bonuses and promotions compared to casinos registered in Malta or the UK for example – two other major regulatory hubs when it comes to the gaming industry in general.

That said, a Curacao gaming license gives players reasonably good protection when it comes to the safety of their funds, so in case you have any dispute with a casino licensed and authorized by CGCB under the Curacao Antillephone N.V. master license, you have only to prove that you have already tried to resolve the issue with the casino in question by sending screenshots of your communication with the casino’s online support to the master license operator.

Bear in mind as well that Curacao Antillephone N.V. was the first master license operator to approve the use of crypto currency transactions – an option you might eventually have at Win GaGa Casino as well.

As we already noted other casinos operated by Adonio N.V. include 5 Gringos Casino, Kingmaker Casino and Great Win Casino among others. Win GaGa Casino is operated on the Soft2Bet platform.

Take a note as well that all payments are processed by Mirata Services Ltd., a company registered and incorporated in Cyprus, which acts as a payment agent for Adonio N.V.

Responsible Gambling

Gambling should be seen as a fun and exciting way to spend your leisure time and not as a way of making money.

And because gambling can be addictive too, in order to maintain control and prevent gambling addiction Win GaGa Casino advises you that you always consider the following:

• You should take gambling not as a way to get income, but as a way to spend leisure time;
• You should not seek immediate refund, as you always have a chance to win another time;
• Play only if you have extra funds;
• Pay attention to the time and the amount of money spent in game;
• If you think that you need a break from gambling, you can contact the support team and opt to be excluded for a while;

Personal Limits

So we strongly advise you to set limits on the amount you deposit, lose, wager, spend in a game, or as part of your account activity as a whole.

Deposit Limit

A good start is to set a limit on your deposits for a day, a week, or a month.

Loss Limit

In addition you may also set a limit on your losses in the casino for a day, a week, or a month. And do not forget that the loss should be based on the initial deposit and not winnings attributed to the deposited amount.

Session Limit

On top of that you may set a limit on the amount of time in minutes spent playing a game.

Wager Limit

Alternatively you may set a limit on the wagered amount for a day, a week, or a month.

Cooling- Off Limit

You can set a Cooling- Off Period for 1 week, 1 month, 3 months, or 6 months. While the limit is active you cannot deposit to the Casino and you will be excluded from all promotional offers, although you may withdraw the remaining funds during this period. The Cooling- Off period is applied to your account immediately. Upon its expiration your account will automatically be reactivated.

Self- Exclusion

If you opt for a Self- Exclusion, by contacting the support team, your account will be closed within 24 hours. You may also choose the period for which you will not be able to access any gaming services – 1 month, 3 months, 6 months or a year.

External Resources

You can also find support at external help resources like Gamblers Anonymous, Gambling Therapy and GamCare, where your issues can be addressed.

If you are concerned about your gambling or you suspect that you may be developing a gambling problem, you may also take the test below. According to Gamblers Anonymous, if you answer 7 or more of these with a yes, you should seek help for your gambling addiction.

• Did you lose time gambling?
• Has gambling affected your home life negatively?
• Has your reputation been damaged from gambling?
• Have you ever felt remorse after gambling?
• Do you ever gamble to solve financial difficulties?
• Has gambling caused a decrease in your ambition or efficiency?
• Have you gambled, or carried on gambling, to win back your losses?
• After a win, do you have an urge to return and win more?
• Do you often gamble until your last money is gone?
• Do you ever borrow to finance your gambling?
• Have you ever sold anything to finance gambling?
• Are you reluctant to use “gambling money” for normal expenditures?
• Does gambling make you careless with the welfare of yourself or your family?
• Do you ever gamble longer than you had planned?
• Have you ever gambled to escape worries?
• Have you ever committed, or considered committing, an illegal act to finance gambling?
• Does gambling cause you to have difficulty sleeping?
• Do you get the urge to gamble when you are emotionally upset?
• Did you get the urge to gamble to celebrate any good fortune in your life?
• Have you ever contemplated self harm or suicide as a result of your gambling?

Problems & Complaints

If you experience any problems or have any complaints you may always contact the casino support at [email protected].

And please remember that you can always write a comment or complaint at casinos.buzz and share it with the gaming community.

Bonuses

Win GaGa Casino offers some fascinating bonuses and promotions including a 100% Welcome Match Bonus potentially as high as 500 EUR along with 200 Free Spins and a Bonus Crab, the Weekly Reload 50 Free Spins Bonus Promotion, the 50% Weekend Reload Bonus potentially as high as 700 EUR, which comes along with yet another 50 Free Spins, the 15% Weekly Cashback, which potentially may cover as much as 3000 EUR of your losses and the 25% Live Casino Cashback potentially covering 200 EUR of your losses if you prefer playing live casino games like Blackjack, Roulette or Baccarat.

A really nice touch about all these bonuses is that in order to get one you should just top up your balance with a small deposit – usually 20 EUR, activate the promotion and enjoy your favorite games.

Not to mention the Blackjack League Tournament with a staggering 3 185 000 EUR prize pool, the Drops and Wins Live Casino Tournament with a prize pool as high as 1 040 000 EUR, as well as the various other other seasonal bonuses, promotions, Free Spins and Tournaments as for example the Live Casino Tournament with a prize pool of 1100 EUR and a minimum bet of 0,30 EUR, the Slot of the Week Tournament with a prize pool of 1100 EUR as well and a minimum bet of 0,50 EUR, the Live Casino Race with a prize pool of 3000 EUR and a minimum bet of 1 EUR, the Drops and Wins Tournament with a prize pool as high as 2 000 000 EUR and a minimum bet of just 0,05 EUR and the Monthly Race with a prize pool of 2500 EUR and a minimum bet of 0,50 EUR also readily available at Win GaGa Casino.

Otherwise at Win GaGa Casino you may also visit the Exclusive Shop, where you can always purchase a bonus, which best suits your gaming style, as well as the Special Bonus Crab Shop, where you may acquire valuable Bonus Crab Credits and get a prize – Bonus Money, Free Spins or Coins.

Of course here we should mention as well about the Win GaGa Casino’s Special VIP program – climbing the VIP status ladder will grant you access to a Personal VIP Manager, Negotiable Withdrawal Limits, Exclusive Trips, Personalized Offers, On Site Promotions, Exclusive Cashbacks and many more perks.

Welcome Match Bonus

So let us start with the 100% Welcome Match Bonus potentially as high as 500 EUR along with 200 Free Spins.

This bonus is available with a minimum deposit of just 20 EUR and of course comes with certain withdrawal conditions. For example you will have to wager the bonus plus your deposit at least 35 times before considering a withdrawal and you will have to do that within 10 days. On top of that in order to release any winnings from your free extra spins, you will have to wager them at least 40 times as well.

And do not forget that with an active bonus you will not be able to bet with more than 5 EUR and that different games contribute differently to the wagering requirement. Slots for example, along with Bingo, Scratch Cards and Keno contribute 100%, while all Live Games, all Table and Card Games, Video Poker, and Plinko contribute just 10%. Jackpot Slots on the other hand do not contribute to the wagering requirement at all, while Special Games contribute 50%. Those games include Crazy Time, Dream Catcher First Person and Monopoly.

Finally, we should note as well that deposits made with Neteller and Skrill do not qualify for this particular promotion and that the maximum cash out for players from Thailand, Brazil, Chile and Peru is limited to 10 times the bonus amount.

Weekly Reload Bonuses

Apart from your Welcome Bonus Pack you may also take advantage of the Weekly Reload 50 Free Spins Bonus Promotion and the 50% Weekend Reload Bonus potentially as high as 700 EUR, which comes along with yet another 50 Free Spins.

The 50% Weekend Reload Bonus with the 50 Free Spins is available with a minimum deposit of 50 EUR, but if you prefer to get the 50% Bonus alone without the 50 Free Spins you may opt to deposit just 20 EUR.

Otherwise bonus conditions are the same as with your Welcome Bonus – the minimum wagering requirements are 35 times for the bonus funds plus your deposit and 40 times for the winnings from your free spins, the wagering requirement should be completed within 10 days, and the maximum bet allowed is 5 EUR.

And just like with your Welcome Bonus Package different games would contribute differently to the wagering requirement. Slots, along with Bingo, Scratch Cards and Keno contribute 100%, Live Games, all Table and Card Games, Video Poker, and Plinko contribute just 10%, while Jackpot Slots do not contribute to the wagering requirement at all. And as we already noted, Special Games like Crazy Time, Dream Catcher First Person and Monopoly contribute to the wagering requirement 50%.

As for the 50 Free Spins Weekly Reload Bonus, it is available with a minimum deposit of 20 EUR as well and the same applies for the wagering requirement. In order to cash out any winnings from your Free Spins you should wager them at least 40 times within 10 days.

Other bonuses, promotions and Cashbacks

And as we already noted, at Win GaGa Casino you can always join various tournaments as well. At the time of writing of our review the active tournaments section of our review included the Blackjack League Tournament with a staggering 3 185 000 EUR prize pool, the Drops and Wins Live Casino Tournament with a prize pool as high as 1 040 000 EUR, the Live Casino Tournament with a prize pool of 1100 EUR and a minimum bet of 0,30 EUR, the Slot of the Week Tournament with a prize pool of 1100 EUR as well and a minimum bet of 0,50 EUR, the Live Casino Race with a prize pool of 3000 EUR and a minimum bet of one euro, the Drops and Wins Tournament with a prize pool as high as 2 000 000 EUR and a minimum bet of just 0,05 EUR and the Monthly Race with a prize pool of 2500 EUR and a minimum bet of 0,50 EUR.

Not to mention the 15% Cashback, which could restore your losses for up to 3000 EUR, as well as the amazing 25% Live Casino Cashback potentially covering 200 EUR of your losses, which could be yours if you prefer playing live casino games like Blackjack, Roulette or Baccarat and happen to lose some of your cash.

And do not forget to visit the Exclusive Shop, where you can always purchase a personalized bonus, which best suits your gaming style, as well as the Special Bonus Crab Shop, where you may acquire valuable Bonus Crab Credits and get a prize – Bonus Money, Free Spins or Coins.

Finally here is one final reminder about the Win GaGa Casino’s Special VIP program, where climbing the VIP status ladder will grant you access to a Personal VIP Manager, Negotiable Withdrawal Limits, Exclusive Trips, Personalized Offers, On Site Promotions, Exclusive Cashbacks and many more perks.

Sports Betting Bonuses and Promotions

Of course we should note as well that if you prefer betting on live sport events, at Win GaGa Casino you may also enjoy several highly attractive sports betting bonuses. You have the 100% First Deposit Bonus potentially as high as 100 EUR as well as the 50% Weekly Reload Bonus potentially as high as 500 EUR.

On top of that you have the up to 100% Accumulator Boost Bonus and the 10% Sports Cashback Bonus potentially as high as 500 EUR just like your 50% Weekly Reload Bonus.

Apart from that, there is no doubt that at Win GaGa Casino you may expect various other seasonal bonuses and promotions including numerous Drops & Wins, Free Spins and Tournaments as well.

Mobile app / mobile casino

Win GaGa Casino will be offering you seamless gaming experience and the same quality and speed of service no matter how you choose to access the website. So you will be able to enjoy your favorite games wherever you may go, accessing thousands of slot machines, or play live casino games like Blackjack, Poker or Roulette.

And the good news here is that you will not have to download anything to run it. All you need is an updated browser like Safari, Mozilla, Opera or Google Chrome. What is more, Win GaGa Casino uses HTML5 technology, which allows it to run smoothly on both iOS and Android devices.

Bear in mind that every mobile friendly website runs different versions depending on the type of devices you use. Mobile devices have smaller screens than desktops, so a mobile friendly website adjusts to give users a better viewing experience.

Win GaGa Casino has features specific to mobile devices like a responsive layout, which lets the website scale its size to fit the device. It can also adapt to various screen sizes, displaying relevant content while changing design as needed such as moving from a two- column layout on a desktop to a one- column design on a mobile device. What is more, this should not affect the loading time when adapting to the screen size.

Another good news about Win GaGa Casino is that the mobile version of the website as a rule loads in just a second or so.

Deposits & Withdrawal

The minimum amount to open a play account at Win GaGa Casino is just 10 EUR or currency equivalent and so is the minimum amount you will be able to withdraw.

The maximum amount you can withdraw in a single transaction on the other hand depends on the payment method of your choice as well as some daily, weekly and monthly withdrawal limits imposed by Win GaGa Casino. So if the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The maximum deposit amount depends on the payment method you choose to use as well.

To be precise Win GaGa Casino has certain monthly and daily withdrawal limits, which depend on your VIP status. With a standard account you may withdraw up to 500 EUR per day and 7000 EUR per month. With a 2nd level VIP status up to 500 EUR per day and 10 000 EUR per month, with a 3rd level VIP status up to 800 EUR per day and 12 000 EUR per month, with a 4th level VIP status up to 1000 EUR per day and 15 000 EUR per month and with a 5th level VIP status up to 1500 EUR per day and 20 000 EUR per month.

The player’s VIP status is determined by the activity during the 90 calendar days prior to the submission of the withdrawal request. And bear in mind that you can not have more than three pending withdrawal requests at once.

Withdrawal processing time

Also, take a note, that while deposits are always instant and free of charge, withdrawals might take a few days to be processed, a period which widely depends on the payment method of your choice as well.

More to the point, withdrawal requests at Win GaGa Casino are processed within three working days from the moment the application is placed – a period which widely depends on the payment method of your choice as well. Processing times also may extend due to payment channels, additional account verification, or public holidays.

Transaction fees

Bear in mind as well that although Win GaGa Casino as a rule does not charge transaction fees, in certain occasions bank wire transfers might incur fees especially if you use the method for the purpose of a withdrawal, while withdrawals by other means are basically free of charge. And please remember that you can not have more than 3 pending withdrawals simultaneously.

Finally, we should note as well that Win GaGa Casino reserves the right to make payments according to individual schedule, set the minimum and maximum amount per transaction, and the time for this transaction, which may differ depending on the withdrawal method, your account level or other relevant factors. The Casino also reserves the right to define the minimum and maximum sums of your deposit at its own discretion.

Payment methods

Your payment options at Win GaGa Casino largely depend on your country of residence. In the general case however, you will be amble to make transaction with major debit or credit cards like VISA and Mastercard, bank wire transfers, Rapid Bank Transfer, popular e-wallets like Jeton, MiFinity, Neteller, Skrill, AstroPay, Pay4Fun, Trustly, eZeeWallet, PIX, InstaDebit, iDebit, MuchBetter, ecoPayz (Payzo), Giropay, Sofort, Klarna, EPS, Interac, which is particularly popular in Canada and Boleto, which is particularly popular in Brazil and e-Vouchers like Flexepin, Neosurf, PaysafeCard and CashtoCode.

In addition at Win GaGa Casino you may also pay with crypto coins like Bitcoin, Ethereum, Dogecoin, Shiba Inu, Solana, BNB Chain, Tron, USD Coin, Litecoin, Ripple and USD Tether.

Take a note however, that withdrawals will not be possible with e-Vouchers like Flexepin, Neosurf, PaysafeCard and CashtoCode.

Accepted currencies

Win GaGa Casino accepts a number of currencies including EUR, HUF, NOK, PLN, NZD, CAD, USD, BRL, CZK, AUD, CLP, PEN and CHF.

Minimum Rollover Requirement

Just like any other casino, Win GaGa Casino has a minimum rollover requirement aimed at preventing money laundering. In this case you will have to wager your deposit at least once before considering a withdrawal. This is pretty standard and is in line with the anti- money laundering regulations. If you would like to request a withdrawal anyway, without meeting the above said requirement, you will still be able to do so, but all of your winnings will be forfeited and the Casino will charge you a 10% commission, but not less than 0,50 EUR, which could even be as high as 15% in case your payment has been made with a bank wire transfer of a bank card.

Inactive or Dormant Account Policy

Win GaGa Casino has a pretty standard inactivity or dormant account policy as well. If you have not logged into your account for a period of 180 consecutive days your account will be considered inactive. Each month thereafter the Casino will be charging you a 5 EUR inactivity fee or the equivalent in your currency. If the account balance is less than 5 EUR the entire amount will be charged, the account will be closed and no more inactivity fees shall apply.

Account verification

After registration you should provide Win GaGa Casino with certain personal information so that your account may be verified. Basically you should verify your identity and the source of the deposited funds.

To make the long story short you should provide a properly certified ID – Passport, Driving License, Identity Card, proof of address like utility bills for the past three months, bank statements, your rental agreement, as well as some sort of verification of your payment method ownership including transaction histories of the payment methods in question and bank or credit or debit card statements.

Take a note as well that you will have to provide those documents within 30 days after registration, because otherwise you may not be able to execute a withdrawal.

Customer support

Win GaGa Casino offers round the clock 24 hours customer support, so if you have questions or face any inconvenience, you can always reach the support team. The easiest way is to use the online chat, but you can also send an e-mail or a ticket.

In addition, on the Frequently Asked Questions (FAQ) page you will find quick answers to the most common questions, as well as guidelines and tutorials.

And the good news here is that the Win GaGa Casino website is supported in English, Italian, Polish, German, Norwegian, Portuguese, Finnish, Spanish, French, Czech, Hungarian, Greek.