SurfPlay Casino Review

Safety

SurfPlay Casino will transport you to sandy beaches and oceans of rewards while you explore your gaming and betting adventures on the website. Beyond the exciting gameplay and experiences, SurfPlay Casino is committed to delivering a safe and secure environment.

More importantly, SurfPlay Casino operates under the belt of Dama N.V., a reputable and licensed operator in the gambling sector. Operating with a valid Curacao license, the casino guarantees players’ protection by adhering to strict standards for security.

All players at SurfPlay Casino can rest assured that their personal and financial information will remain secured due to the latest encryption technology. In addition, the casino ensures that players can control their gaming entertainment by providing multiple responsible gaming tools.

Responsible Gaming

Exploring SurfPlay Casino is as joyful as a vacation with friends by the seaside. You play games, have fun, and always feel excited. That is how each player at SurfPlay Casino will feel while engaging in gambling entertainment.

Unfortunately, some players experience issues related to gambling addiction. In such cases, gambling may harm their everyday routine. To protect customers from gambling-associated problems, SurfPlay Casino provides a set of responsible gaming tools.

Below, you will find essential information about tools designed to help you manage your gaming activities responsibly at SurfPlay Casino.

Account Limits

SurfPlay Casino offers comprehensive opportunities to set various account limits. These limits allow you to manage how much time and money you spend on the platform. Here are the available options:

• Deposit Limit: This feature allows players to set limits on their deposits for a day, a week, or a month.
• Loss Limit: This option is appropriate for players who want to limit their losses for a day, a week, or a month.
• Wager Limit: With the Wager Limit option, you can limit the amount you wager per day, week, or month.
• Cooling-Off Limit: All customers who need a break from gambling can set a Cooling-Off Period for a specific period. As you activate your preferred Cooling-Off Period, it will apply immediately to your account. You won’t be able to deposit funds and receive promotional offers. Your account functionalities will activate automatically after the Cooling-Off Period expires.

Session Limit: You can limit the amount of time you can explore SurfPlay Casino. You can choose a period between 6 and 1000000 minutes.

Self-Exclusion

The SurfPlay Casino account supports a Self-Exclusion feature, allowing players to temporarily or permanently block access to their accounts. You can use your account and self-exclude yourself for a chosen timeframe. In addition, if you want to block your account and stop gambling on the website, you must contact customer support via email.

Minors Protection

SurfPlay Casino follows strict security measures to ensure that only adults access the website. In addition, the platform encourages parents to monitor their children’s online activities and use parental control tools to prevent unauthorized access to gaming sites. SurfPlay Casino recommends several websites in this regard: CyberPatrol, GamBlock, Solid Oak Software, and Net Nanny.

Professional Organizations

At SurfPlay Casino, players who need additional support in resolving problems with their gambling habits can use several options in the “External Help” section on the “Responsible Gaming” page. There, the website offers links to professional organizations. You can choose from the following options: Gamblers Anonymous, GamCare, and Gambling Therapy.

Problems & Complaints

SurfPlayCasino understands that rare issues may occur while you explore the platform. Therefore, the website offers 24/7 customer support for comprehensive assistance at any time. Additionally, you can contact the Curacao eGaming Authority (the regulatory body responsible for SurfPlay Casino) and escalate the matter if needed.

Furthermore, if you want to share your comments about SurfPlay Casino with fellow enthusiasts, use the dedicated option here at casinos.buzz.

Bonuses

SurfPlay Casino offers a generous Welcome Package to every newcomer on the platform. It awards a total of a staggering 280% up to €5,500 and 225 Free Spins. The Welcome Package is divided between the player’s first, second, third, fifth, and tenth deposits. In addition, casino enthusiasts can explore Free Spins, Reloads, VIP offers, and exciting tournaments.

First Deposit Bonus

Start your rewarding gameplay at SurfPlay Casino with your initial deposit after registration. You will receive a 100% bonus of up to €2,000 and 100 Free Spins. Qualifying for the First Deposit Bonus requires a minimum deposit of €20. Don’t forget to use the bonus code SURF1 before depositing. You can use the Free Spins on Gates of Olympus (Pragmatic Play) and Elvis Frog in Vegas (BGaming). This bonus will be active for seven days and applies a wagering requirement of 40x.

Second Deposit Bonus

When you deposit at least €20 for the second time at SurfPlay Casino, you will get a 50% bonus up to €1,000 plus 75 Free Spins. Here, you should use a bonus code SURF2. Again, the bonus duration is seven days, the rollover condition is 40x, and Free Spins will enter for gameplay at Gates of Olympus (Pragmatic Play) and Elvis Frog in Vegas (BGaming).

Third Deposit Bonus

Are you ready for your third deposit? Don’t hesitate to deposit the required minimum of €20 and enjoy the Third Deposit Bonus of 100% up to €2,000. The bonus code for this offer is SURF3, and you must submit it before depositing. Meet the 40x wagering requirement within seven days to unlock your winnings.

Fifth Deposit Bonus

Deposit for the fifth time at SurfPlay Casino and get 50 Free Spins on Gates of Olympus (Pragmatic Play) and Elvis Frog in Vegas (BGaming). To qualify, open the “Deposit” section, insert the bonus code SURF5, and deposit at least €20. Note that this offer is subject to a 40x wagering condition and has 7-day validity.

Tenth Deposit Bonus

Upon your tenth qualifying deposit of at least €20 at SurfPlay Casino, you will gain access to 30% up to €500. The bonus code for this promotion is SURF10. After receiving the bonus, it will be active for seven days. The supported play-through condition is 40x.

Tuesday Free Spins

SurfPlay Casino has dedicated Tuesdays to Free Spins prizes. Players can get up to 200 Free Spins for gaming adventures at Book of Dead by Play’n Go or Wild Cash by BGaming every Tuesday. You can receive 40, 100, or 200 Free Spins for depositing a minimum of €20, €50, or €100, respectively. If you qualify for 200 Free Spins, they will appear in your account in two sets of 100 for two days.

The Tuesday Free Spins bonus is subject to a wagering requirement of 40x. After receiving the Free Spins, you must activate them within a day. Once activated, they will be active for seven days.

Weekend Reload Bonus

Players who have used the Welcome Package at SurfPlay Casino can receive a Reload Bonus on Friday. This offer will award you a 50% up to €200 for depositing at least €20. The wagering requirement for this Reload Bonus is 40x. The duration of the Weekend Reload Bonus is three days.

Sports Section Bonuses

For sports enthusiasts, SurfPlay Casino has prepared several enticing offers. Your first option is to claim a First Deposit Bonus of 100% up to €3,000. In addition, the website supports a Guaranteed €5 Freebet on your second deposit.

VIP Program

After registering at SurfPlay Casino, every player will unlock the privilege of becoming a VIP member. This loyalty membership will walk you through six levels for collecting Status and Complimentary Points. For every €50 in real-money bets on the platform, you will receive 1 Status and Complimentary Point.

The higher number of Status Points will increase your loyalty level. In addition, you can exchange the Complimentary Points for bonuses and prizes. While you climb the VIP rank at SurfPlay Casino, you will benefit from attractive prizes, including Free Spins, real-money rewards, lower wagering requirements, higher cashback, and a personal VIP host.

Mobile App / Mobile Casino

Innovations in mobile gaming entertainment have become more than essential as the number of mobile gamers increases more and more. SurfPlay Casino understands this trend and offers a mobile-optimized platform accessible on smartphones and tablets.

Moreover, you will experience the highest quality gameplay with SurfPlay Casino on mobile. Every casino game is polished and designed to fit perfectly on iOS and Android devices. As a result, you will get the same top-tier entertainment whether you enjoy the casino on your smartphone or a larger tablet.

SurfPlay Casino also offers bettors the opportunity to explore an excellent sports betting journey while on the go. That includes access to favorite sports and detailed statistics to help you make informed decisions while betting via your mobile device.

More importantly, SurfPlay Casino ensures all website users can approach its full package of functionalities and features. Consequently, you can make deposits and withdrawals, claim bonuses, and participate in tournaments from the comfort of your mobile device.

In addition, SurfPlay Casino supports a responsive design, ensuring quick loading times and seamless navigation. Therefore, your adventures on the mobile platform will be joyful and effortless, allowing you to switch between games, sports bets, and account management within seconds.

Deposits & Withdrawal

SurfPlay Casino ensures outstanding possibilities for casino and sports excitments. In addition, the remarkable diversity of payment opportunities is an additional advantage for every bettor.

Moreover, as part of the Dama N.V. family, SurfPlay Casino offers a secure environment for managing transactions. Whether you use the deposit or withdrawal feature, your information and funds will be protected at SurfPlay Casino.

Payment Methods

Whether you are a traditional gamer or a modern bettor who prefers innovative solutions, SurfPlay Casino is the perfect choice. The platform has a variety of payment methods that will eliminate difficulties when selecting an appropriate one.

SurfPlay Casino supports payment options like cryptocurrencies, e-wallets, credit and debit cards, e-vouchers, and bank transfers. The availability reaches the highest levels of diversity and expectations. Some financial solutions include AstroPay, Mifinity, Neteller, Skrill, Flexepin, CashtoCode, Neosurf, Visa, MasterCard, and many other options.

Cryptocurrency enthusiasts can use multiple options, including Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, Tether, and Ripple.

Accepted Currencies

SurfPlay Casino accepts the following fiat currencies: EUR, USD, CAD, NOK, NZD, JPY, KZT, and BRL.

If you prefer using cryptocurrencies, you can use BTC, BCH, ETH, LTC, DOG, USDT, and XRP.

Minimum Deposit Requirement

Now that you know the possibilities for processing deposits or withdrawals and the accepted currencies, let’s start your gaming entertainment by exploring the minimum deposit requirement.

The minimum amount you can deposit at SurfPlay Casino is €20. With this low minimum condition, every customer at SurfPlay Casino can start exploring the platform’s gaming and betting opportunities without large investments.

Deposit Wagering Requirement

The term “wagering requirement” refers to the number of times you need to wager or play through your deposited amount before you can withdraw any winnings associated with that deposit. At SurfPlay Casino, the deposit wagering requirement for all regular deposits is x3. That means you must wager your deposited amount three times before you can request a withdrawal.

For example, if you deposit €100, the wagering requirement means you must place bets totaling €300 before withdrawals. This requirement ensures that your deposit is used for gameplay and not for quick cash-outs.

Withdrawal Limitations

Before requesting a withdrawal, you must familiarize yourself with the minimum and maximum limitations at SurfPlay Casino. Remember that the minimum withdrawal amount is €20. The maximum limitations are associated with your weekly and monthly withdrawals. They include a weekly maximum withdrawal limit of €7,500 and a maximum of €15,000 for withdrawal amount per month.

Withdrawal Times

SurfPlay Casino promises fast withdrawals. Most withdrawals through the website need up to 24 hours to be processed. However, some payment methods require more time. Bank transfers or some credit or debit cards may take up to three business days to appear in your account.

Account Verification

Players at SurfPlay Casino who have completed account verification have access to the withdrawal feature. That means you should undergo the verification process before requesting your initial cash out from the website.

If you are an experienced casino gamer, you should know that the account verification process is a security measure supported by all reliable and licensed online casinos. However, here’s a brief explanation of this mandatory process for those new to online gaming.

In general, account verification is a process that helps protect against fraud and other illegal activities. To verify your account at SurfPlay Casino, you must provide some documentation as proof of your identity, residential address, and payment method.

Once you submit all required documents, the SurfPlay Casino’s verification team will review them. The process is usually quick and takes up to 24 hours.

How to complete account verification at SurfPlay Casino:

1.Open the “Documents” tab.

Login to your SurfPlay Casino account and enter your profile. Open the “Documents” tab to upload the requested verification documents.

2.Prove your identity.

Submit a copy of your government-issued ID, such as a passport or driving license.

3.Prove your address.

Upload a recent utility bill, bank statement, or another official document that shows your name and current address.

4.Prove the selected payment method.

Depending on the method you selected for payments, you may provide a photo of your credit or debit card, a screenshot of your e-wallet account, a bank statement, or any other relevant documentation.

Customer Support

All Dama N.V. online casinos are dedicated to providing excellent features for all their users, including helpful customer support. SurfPlay Casino is no exception. When you have questions about your gameplay, payment policies, or any other subject, contact the casino’s customer support representatives, and they will answer in no time.

In addition, if you encounter issues at SurfPlay Casino, the customer support team will assist you without delays. Customer support at SurfPlay Casino is available 24/7 via live chat and email.