Memo Casino Review

Safety

Memo Casino is owned and operated by IntellogixSoft B.V., a company incorporated in Curacao with a corporate number # 164650 and registered address at Schottegatweg Oost 10 Unit 1-9, Bon Bini Business Center, Curacao, which also holds an E- gaming sub license issued by the Central Government of the Netherland Antilles.

To make the long story short IntellogixSoft B.V. is actually licensed and regulated by the Curaçao Gaming Control Board (CGCB) and operates under Master License No #365/JAZ issued to Curacao Gaming Services Provider N.V. by CGCB and the Government of Curaçao.

Complicated as this may sound, just bear in mind that Curacao Gaming Services Provider N.V. is one of the four primary master license operators in Curacao, along with Curacao eGaming N.V., Curacao Antillephone N.V. and Curacao Interactive Licensing N.V., which basically act as supervising agents when it comes to the gaming industry and report directly to the Curaçao Gaming Control Board.

Just for the record, since 1996 the government of Curacao and the Curaçao Gaming Control Board have issued four master licenses alone, delegating their entire authority to the above mentioned Master License Operators, particularly when it comes to the oversight of online casino operators like IntellogixSoft B.V.. And besides Curacao Gaming Services Provider N.V. is considered probably the most reputable of the four.

Bear in mind as well that Curacao, which is a Dutch Caribbean offshore territory in the Minor Antilles, has already attracted virtually thousands of online casinos servicing gamblers from all over the world, and that is not surprising at all given the relatively low regulatory costs and taxes, allowing casino operators to offer far more generous bonuses and promotions compared to casinos registered in Malta or the UK for example – two other major regulatory hubs when it comes to the gaming industry in general.

That said, a Curacao gaming license gives players reasonably good protection when it comes to the safety of their funds, so in case you have any dispute with a casino licensed and authorized by CGCB under a Curacao Gaming Services Provider N.V. master license, you have only to prove that you have already tried to resolve the issue with the casino in question by sending screenshots of your communication with the casino’s online support to the master license operator.

Bear in mind as well that Curacao Gaming Services Provider N.V. was among the first master license operators to approve the use of crypto currency transactions – an option you might eventually have at Memo Casino as well.

Otherwise IntellogixSoft Solutions Limited, a Cyprus based subsidiary company with registration number 451682 and registered office at Ischyron, 24, Kato Polemidia, 4151, Limassol, Cyprus serves as a payment agent for IntellogixSoft B.V. and therefore will be processing all of your payments.

Finally, Memo Casino accepts players from any country where online gambling is allowed by law. In that respect the Casino states that it is your sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website.

Responsible Gambling

Gambling at an online casino should always be aimed at entertainment. However there are always some people who lose control over themselves while gambling. Therefore before starting to play it is important to realize that gambling shall never be viewed as a source of income or a means of recovery from debt. It is useful for example to keep track of the time and the amount of money spent at an online casino daily.

If you think you will starts spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, Memo Casino strongly advises that you consider several measures that can help, such as setting limits on your gaming activities, opting for Self- Exclusion, and seeking help and support from trusted independent bodies.

Memo Casino also advises you to follow several rules:

• Casino bets are just fun. They are not and never can be a career;
• Never double up just to win back losses;
• Set a daily, weekly or monthly budget well within the limits of what you can afford to lose;
• Never play cards or casino for money when you are drunk, on drugs, tired or feeling down;
• Keep an eye on how long you are online and keep track of the bets you place at the Casino;
• Take breaks to make sure you stay fresh;
• Set a budget before you start and stick to it;
• Enjoy yourself;

At Memo Casino you may set limits on how much you deposit, spend, lose, or how much time you spend online gambling. You can do this simply at the My Account section of the website. There you should enter the Responsible Gaming section and insert an amount in one or more of the Daily Limit, Weekly Limit or Monthly Limit boxes. And it is always a good idea to set yourself a budget. This means that if you start playing more than you want to, you will be alerted.

Bear in mind as well that if you set a deposit limit, any request by you to increase or remove that limit will not take effect for 24 hours. This is to give you a chance to have a period of time which will allow you to reconsider whether you really want to raise your deposit limit. If you make a request to lower your deposit limit before the relevant period has ended or to set a limit, this request will take effect immediately. You may also want to set Wagering Limits, which will allow you to control the maximum amount you agree to wager in each time period.

Daily Deposit Limits

Daily limits are set for a period of 24 hours. As with all limits they consider the amount deposited during the previous period. For example if you have already made a deposit of 20 EUR in the past 24 hours and you select a daily deposit limit of 20 EUR, you will not be able to deposit again until a further 24 hours have passed since your last deposit. If you have made a deposit of 10 EUR in the past 24 hours and you select a daily deposit limit of 20 EUR, you will only be able to deposit a maximum of 10 EUR until 24 hours have passed since your last deposit.

Weekly Deposit Limits

Weekly limits are set for a period of 168 hours. As with all limits they consider the amount deposited during the previous period. For example if you have already made a deposit of 20 EUR in the past 168 hours and you select a weekly deposit limit of 20 EUR, you will not be able to deposit again until a further 168 hours have passed since your last deposit. If you have made a deposit of 10 EUR in the past 168 hours and you select a weekly deposit limit of 20 EUR, you will only be able to deposit a maximum of 10 EUR until 168 hours have passed since your last deposit.

Take note however that if you already have a daily limit in place and you set a weekly limit amount that is less than your daily limit, your daily limit will be deleted and only the weekly limit will be implemented. If your weekly deposit limit is set higher than your daily limit, you will not be able to exceed your weekly limit. For example, if your daily limit is set at 10 EUR and your weekly limit is set at 20 EUR, you can deposit up to 10 EUR per day for two days, but you will not be able to deposit more until 168 hours have passed since your last deposit.

Monthly Deposit Limits

Monthly limits are set for a period of 720 hours. As with all limits they consider the amount deposited during the previous period. For example if you have already made a deposit of 50 EUR in the past 720 hours and you select a monthly deposit limit of 50 EUR, you will not be able to deposit again until a further 720 hours have passed since your last deposit. If you have made a deposit of 20 EUR in the past 720 hours and you have set a monthly deposit limit of 50 EUR, you will only be able to deposit a maximum of 30 EUR until 720 hours have passed since your last deposit.

Take a note however that if you already have a daily or weekly limit in place and you set a monthly limit that is less than your weekly or daily limit, those limits will be deleted and only the monthly limit will be implemented. If your monthly deposit limit is set higher than your daily and limits, you will not be able to exceed your monthly limit. For example, if your daily limit is set at 10 EUR, your weekly limit is set at 20 EUR and your monthly limit is set at 50 EUR, you can deposit up to 10 EUR per day for two days, but you will not be able to deposit more until 168 hours have passed since your last deposit, and the entire amount can not exceed 50 EUR for the month.

Loss Limit

Another limit you may set is a limit on your losses in the casino for a day, a week, or a month. And do not forget that the loss should be based on the initial deposit and not winnings attributed to the deposited amount.

Wager Limit

Alternatively you may set a limit on the wagered amount for a day, a week, or a month.

Session Limit

On top of that you may set a limit on the amount of time in minutes spent playing a game.

Cooling- Off Limit

You can set a Cooling- Off Period for 1 week, 1 month, 3 months, or 6 months. While the limit is active you cannot deposit to the Casino and you will be excluded from all promotional offers, although you may withdraw the remaining funds during this period. The Cooling- Off period is applied to your account immediately. Upon its expiration your account will automatically be reactivated.

Self Exclusion

If you feel that you may be becoming dependent on gambling, you should consider permanently excluding yourself from all gambling environments. If you take the decision that you no longer want to play at the Casino, you can permanently block your access by contacting the Customer Service team by an e-,ail and changing your account status to “Permanent Self- Exclusion. If you wish to self-exclude yourself for a set period of time, you can do that by contacting the Customer Service team as well.

External Help and Resources

If you feel you are at risk of developing a gambling problem, or believe you currently have one, there are available a number of independent gambling support services who provide free and confidential advice like GambleAware, National Problem Gambling Clinic, Gambling Therapy, Gamblers Anonymous, GamCare, Gam- Anon, Dunlewey and NHS Northern Gambling Service.

GambleAware

GamebleAware provides free, confidential information about what safer gambling means and how to prevent, recognise and manage problem gambling. Further information can be found at https://www.begambleaware.org/. You may also reach GamebleAware at 0808 8020 133.

National Problem Gambling Clinic

The National Problem Gambling Clinic is part of the National Gambling Treatment Service and is jointly commissioned by GambleAware and NHS England.

Gambling Therapy

Gambling Therapy provides online therapy for those with a gambling addiction and to anyone affected by gambling. Further information can be found at https://www.gamblingtherapy.org/

Gamblers Anonymous

Gamblers Anonymous offer various aids for anyone who is affected by gambling, including confidential face-to-face counseling. Further information can be found at https://www.gamblersanonymous.org.uk/

GamCare

GamCare is a registered charity that provides confidential telephone support and free counseling to anyone who is affected by problem gambling. GamCare can be contacted on 0808 8020 133 (freephone from UK) or by visiting their website at https://www.gamcare.org.uk/

The National Gambling Helpline which is operated by GamCare, offers confidential advice, support, and information on problem gambling. You can speak with an adviser for free 24 hours a day, 365 days a year over the phone or Live Chat.

Gam- Anon

Gam- Anon provides confidential online support and face-to-face counseling to friends and families affected by problem gambling. Further information can be found by visiting their website http://gamanon.org.uk/

Dunlewey

Dunlewey offers a free and confidential counseling and mentoring program for those experiencing difficulties with their own, or other people’s substance misuse or gambling issues.

NHS Northern Gambling Service

The NHS Northern Gambling Service (also known as the Northern Gambling Clinic) provides specialist addiction therapy and recovery to people affected by gambling addiction.

Self Assessment Test

If you are concerned about how much of an impact gambling may be having in your life or you suspect that you may be developing a gambling problem, you may also take the test below. According to Gamblers Anonymous, if you answer 7 or more of these with a yes, you should seek help for your gambling addiction.

• Did you lose time gambling?
• Has gambling affected your home life negatively?
• Has your reputation been damaged from gambling?
• Have you ever felt remorse after gambling?
• Do you ever gamble to solve financial difficulties?
• Has gambling caused a decrease in your ambition or efficiency?
• Have you gambled, or carried on gambling, to win back your losses?
• After a win, do you have an urge to return and win more?
• Do you often gamble until your last money is gone?
• Do you ever borrow to finance your gambling?
• Have you ever sold anything to finance gambling?
• Are you reluctant to use “gambling money” for normal expenditures?
• Does gambling make you careless with the welfare of yourself or your family?
• Do you ever gamble longer than you had planned?
• Have you ever gambled to escape worries?
• Have you ever committed, or considered committing, an illegal act to finance gambling?
• Does gambling cause you to have difficulty sleeping?
• Do you get the urge to gamble when you are emotionally upset?
• Did you get the urge to gamble to celebrate any good fortune in your life?
• Have you ever contemplated self harm or suicide as a result of your gambling?

Problems & Complaints

If you experience any problems or have any complaints you may always contact the casino support at [email protected].

And please remember that you can always write a comment or complaint at casinos.buzz and share it with the gaming community.

Bonuses

Memo Casino offers some fantastic bonuses and promotions among which the 100% First Deposit Bonus potentially as high as 150 EUR along with 150 Free Spins, the 55% Second Deposit Bonus potentially as high as 150 EUR, along with yet another 100 Free Spins, the 100% Third Deposit Bonus potentially as high as 150 EUR as well and the 50% High Roller Bonus potentially as high as 500 EUR.

And you may also enjoy participating in various tournaments like the Live Casino Tournament with a prize pool as high as 3000 EUR and the Newbie Spins Tournament with a prize pool as high as 5000 Free Spins.

Not to mention the Weekly Cashback which could reach a staggering 25% depending on your VIP status as a player, featuring a wagering requirement of just one time, as well as a Rakeback.

On top of that if you prefer betting on live sport events instead at Memo Casino you may also enjoy the 100% First Deposit Sports Bonus potentially as high as 100 EUR, the 75% Second Deposit Sports Bonus potentially as high as 150 EUR, the 50% Third Deposit Bonus potentially as high as 200 EUR, a Free Bet of up to 20 EUR, a Super Cup Free Bet of up to 100 EUR, 35% Big Sports Free Bet, Predict and Win 10 000 EUR Jackpot, a Combo Boost Bonus with a 1,5 multiplier, a Get Out Early Bonus and a Champion of The Week Bonus.

And did we just omit to mention that Memo Casino also has an elaborate VIP Rank System, granting rewards for all who have reached Bronze, Silver, Gold or Platinum status.

Climbing the VIP status ladder will grant you access to a Personal VIP Manager, Negotiable Withdrawal Limits, Exclusive Trips, Personalized Offers, On Site Promotions, Exclusive Cashbacks and many more perks.

On top of that VIP Players can access exclusive games, get more help on Cashbacks and improve their status. Also, as I already said, VIP Players get access to higher weekly withdrawal limits and that might prove pretty handy at times. To make the long story short, exclusive privileges, special promotions and benefits are readily available for all who enjoy VIP status at Memo Casino.

Welcome Bonus Pack

But let us start with your Welcome Bonus Pack. As I already noted with your three initial deposits you will get a 100% First Deposit Bonus potentially as high as 150 EUR along with 150 Free Spins, a 55% Second Deposit Bonus potentially as high as 150 EUR, along with yet another 100 Free Spins and a 100% Third Deposit Bonus potentially as high as 150 EUR as well.

Of course such bonuses always come with certain withdrawal conditions – you will have to wager your bonus funds at least 35 times within 7 days before considering a withdrawal and you will have to do that with bets not exceeding 5 EUR if you play slots and 10 EUR if you play live casino games.

Otherwise in order to receive each of your three initial deposit bonuses you will have to deposit at least 15 EUR.

Please note as well that not all games contribute equally to the wagering requirement. Playing most slot games for example contribute 100%, Buy Feature Games contribute 50%, Live Roulette and Blackjack contribute 10%, Instant Win Games just 5%, while Table Games, Scratch Card Games and all other Live Casino Games do not contribute to the wagering requirement at all.

As for the Free Spins, they will be available on the Gates of Olympus – a popular slot by Pragmatic Play or alternatively on Aztec Magic, Aztec Magic Deluxe, Johnny Cash, Platinum Lightning and Platinum Lightning Deluxe by BGaming.

And bear in mind that your Free Spins should be activated within 3 days and that any winnings resulting from your free spins should be wagered at least 35 times within 7 days as well, before they will be available for a withdrawal.

Otherwise Free Spins will be released in batches of 50 and your maximum win associated with any of your initial bonuses is limited to 50 EUR.

Other Bonuses and Promotions

In order to receive your 50% High Roller Bonus potentially as high as 500 EUR on the other hand you will have to deposit at least 300 EUR and you will have to enter a certain bonus code – HIGH50.

Otherwise the rest of the conditions more or less match those of your welcome bonuses – before considering a withdrawal you will have to wager your bonus funds at least 40 times within 7 days and you will have to do that with bets not exceeding 5 EUR.

Once again, playing most slot games will contribute to the wagering requirement 100%, Buy Feature Games will contribute 50%, Live Roulette and Blackjack will contribute 10%, Instant Win Games just 5%, while Table Games, Scratch Card Games and all other Live Casino Games do not contribute to the wagering requirement at all.

And bear in mind that the 50% High Roller Bonus is not available to players from Finland.

Actually, because players from Finland will not be able to enjoy the Welcome Bonus Package neither, there is a special offer for them upon registration – 250 Free Spins on popular slots by BGaming – Aztec Magic, Aztec Magic Deluxe, Johnny Cash, Platinum Lightning and Platinum Lightning Deluxe to be precise.

And please remember, if you decide to withdraw your funds before reaching your wagering requirement, you can still do that, but you will have to forfeit the bonus funds and any winnings.

Tournaments and Cashbacks

Otherwise Memo Casino offers a generous Weekly Cashback potentially as high as 25% depending on your VIP status as a player, as well as a Rakeback, a number of tournaments like the Live Casino Tournament with a prize pool as high as 3000 EUR and the Newbie Spins Tournament with a prize pool as high as 5000 Free Spins.

VIP Ranking System

As far as the VIP Ranking System is concerned, climbing the VIP status ladder (gaining Bronze, Silver, Gold or Platinum status) will grant you access to a Personal VIP Manager, Negotiable Withdrawal Limits, Exclusive Trips, Personalized Offers, On Site Promotions, Exclusive Cashbacks and many more perks.

On top of that VIP Players can access exclusive games, get more help on Cashbacks and improve their status. Also, as I already said, VIP Players get access to higher weekly withdrawal limits and that might prove pretty handy at times. To make the long story short, exclusive privileges, special promotions and benefits are readily available for all who enjoy VIP status at Memo Casino.

Sports Betting Bonuses and Promotions

As I already noted at Memo Casino you may enjoy various Sports Betting Bonuses and Promotions as well.

You may enjoy the 100% First Deposit Sports Bonus potentially as high as 100 EUR, the 75% Second Deposit Sports Bonus potentially as high as 150 EUR, the 50% Third Deposit Bonus potentially as high as 200 EUR, a Free Bet of up to 20 EUR, a Super Cup Free Bet of up to 100 EUR, 35% Big Sports Free Bet, Predict and Win 10 000 EUR Jackpot, a Combo Boost Bonus with a 1,5 multiplier, a Get Out Early Bonus and a Champion of The Week Bonus.

Mobile app / mobile casino

Memo Casino strives to offer you seamless gaming experience and the same quality and speed of service no matter how you choose to access the website. You will be able to enjoy your favorite games on the move, accessing virtually thousands of slot machines and live casino games like Blackjack, Poker, Baccarat and Roulette.

And the good news here is that you will not have to download anything to run it. All you need is an updated browser like Safari, Mozilla, Opera or Google Chrome. What is more, Memo Casino uses HTML5 technology, which allows it to run smoothly on both iOS and Android devices.

Bear in mind that every mobile friendly website runs different versions depending on the type of devices you use. Mobile devices have smaller screens than desktops, so a mobile friendly website adjusts to give users a better viewing experience.

Memo Casino has features specific to mobile devices like a responsive layout, which lets the website scale its size to fit the device. It can also adapt to various screen sizes, displaying relevant content while changing design as needed such as moving from a two- column layout on a desktop to a one- column design on a mobile device. What is more, this should not affect the loading time when adapting to the screen size.

Another good news about Memo Casino is that the mobile version of the website loads in less then a second.

Deposits & Withdrawal

The minimum amount to open a play account at Memo Casino depends on your country of residence and could be as low as the currency equivalent of 2 EUR. Otherwise it could also be 5 EUR, 10 EUR, 15 EUR or 20 EUR. The minimum amount you will be able to withdraw on the other hand is 50 EUR.

The maximum amount you can withdraw in a single transaction depends on the payment method of your choice as well as some daily, weekly and monthly withdrawal limits imposed by Memo Casino. So if the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The maximum deposit amount depends on the payment method you choose to use as well.

To be precise Memo Casino has certain monthly and daily withdrawal limits, which may also depend on your VIP status. With a standard account you may withdraw up to 2000 EUR per day, 5000 EUR per week and 15 000 EUR per month.

Withdrawal processing time

Also, take a note, that while deposits are always instant and free of charge, withdrawals might take a few days to be processed, a period which widely depends on the payment method of your choice as well.

More to the point, withdrawal requests at Memo Casino are processed within 24 hours from the moment the application is placed – a period which widely depends on the payment method of your choice as well. Processing times also may extend due to payment channels, additional account verification, or public holidays.

Transaction fees

Bear in mind as well that although Memo Casino as a rule does not charge transaction fees, in certain occasions bank wire transfers might incur fees especially if you use the method for the purpose of a withdrawal, while withdrawals by other means are basically free of charge. In the general case those fees shall not exceed 16 EUR.

Payment methods

Your payment options at Memo Casino largely depend on your country of residence. In the general case however, you will be amble to make transaction with major debit or credit cards like VISA and Mastercard, bank wire transfers, Rapid Bank Transfer, popular e-wallets like Jeton, MiFinity, Neteller, Skrill, AstroPay, Pay4Fun, Trustly, eZeeWallet, PIX, InstaDebit, iDebit, MuchBetter, ecoPayz (Payzo), Giropay, Sofort, Klarna, EPS, Interac, which is particularly popular in Canada and Boleto, which is particularly popular in Brazil and e-Vouchers like Flexepin, Neosurf, PaysafeCard and CashtoCode.

In addition at Memo Casino you may also pay with crypto coins like Bitcoin, Ethereum, Dogecoin, Shiba Inu, Solana, BNB Chain, Tron, USD Coin, Litecoin, Ripple and USD Tether.

Take a note however, that withdrawals will not be possible with e-Vouchers like Flexepin, Neosurf, PaysafeCard and CashtoCode.

Accepted currencies

Memo Casino accepts a number of currencies including EUR, BRL, CAD, NOK, NZD, CZK, ZAR, BGN, HRK, RON, AUD, PLN and BTC.

Minimum Rollover Requirement

Just like any other casino, Memo Casino has a minimum rollover requirement aimed at preventing money laundering. In this case you will have to wager your deposit at least once before considering a withdrawal. This is pretty standard and is in line with the anti- money laundering regulations.

Inactive or Dormant Account Policy

At Memo Casino an account is considered inactive or dormant if you have not logged in or logged out of it for a period of twelve consecutive months. That is pretty standard. If your account is deemed to be inactive the Casino reserves the right to charge a monthly administrative fee in the amount of 10 EUR or currency equivalent, or the current balance of your account if less, as long as the balance of your account remains positive. The Casino will stop deducting the administrative fee if the account balance is zero or if the account is reactivated. If the account is inactive for a period of 30 months the account balance will be confiscated.

Account verification

After registration you should provide Memo Casino with certain personal information so that your account may be verified. Basically you should verify your identity and the source of the deposited funds.

To make the long story short you should provide a properly certified ID – Passport, Driving License, Identity Card, proof of address like utility bills for the past three months, bank statements, your rental agreement, as well as some sort of verification of your payment method ownership including transaction histories of the payment methods in question and bank or credit or debit card statements.

Take a note as well that you will have to provide those documents within 30 days after registration, because otherwise you may not be able to execute a withdrawal.

Customer support

Memo Casino offers round the clock 24 hours customer support, so if you have questions or face any inconvenience, you can always reach the support team. The easiest way is to use the online chat, but you can also send an e-mail or a ticket.

In addition, on the Frequently Asked Questions (FAQ) page you will find quick answers to the most common questions, as well as guidelines and tutorials.

For the time being the Memo Casino website is supported in English alone.