Cusco Casino Review

Safety

Cusco Casino is owned and operated by a reputable company with a legit e-gaming license. To be precise, the enterprise that runs it is Fair Game Software KFT, licensed and regulated by Gaming Curacao. For this reason gambling at cuscocasino.com is considered fairly safe and secure.

Now, here are some more details about the regulator itself. Gaming Curacao is one of the four master license holders authorized by the Government of Curacao to oversee the e-gaming market. It serves as some kind of intermediary agent who is responsible for licensing the online casinos and who must report directly to the Curacao Gaming Control Board (CGCB).

Being all licensed and supervised comes with a bunch of positives for the clients starting with the safe gaming environment. You can rest assured that your personal data is in safe hands, since every regulated casino must use special encryption technology to protect sensitive data and prevent any kind of fraud.

Other than that, you can also count on fair and unmanipulated games, since random number generators (RNGs) must be used as well. The role of the latter is to ensure that the outcome of each game is 100% unbiased and genuine.

Other strong points of this casino are the reliable and fast payment systems, professional customer support services, and the responsible gaming tools available to all users.

Responsible gaming tools

Cusco is highly dedicated to providing a safe gambling environment for all players, helping them to create healthy gaming habits. The casino has prepared a variety of responsible gambling tools, as well as a couple of tips and tricks on how to maintain control over your gameplay or how to seek help if needed. Have a look:

• Deposit Limits – setting a deposit limit allows you to budget your investments and spend only the amount of money you really can afford to. Once you reach the limit, no future deposits will be allowed until the said period of time passes.
• Cool-off period – reach out to the customer support anytime you need to take a small break from gambling and they will exclude you for a while.
• Self-exclusion – this is a more harsh option meant to prevent you from using the services of the casino in case you experience gambling problems. To be exact, you can self-exclude your-self for a definite or indefinite period of time – just contact the support team and they will close your account within the next 24 hours.
• External help – at the Responsible Gaming section of the website you can find a list of help organizations that provide consultations and practical help in the field of gambling.
• Self-check test – Cusco Casino has prepared a short test you can take to determine if you have any gambling problems. Just answer the following questions:

1. Does gambling interfere with your professional or academic responsibilities?
2. Is gambling merely a means of passing time or avoiding boredom for you?
3. Do you engage in prolonged solitary gambling sessions?
4. Have others ever criticized your gambling habits?
5. Have you sacrificed relationships and hobbies due to gambling?
6. Have you resorted to deception to conceal the extent of your gambling activities?
7. Have you lied, borrowed, or stolen money to fund gambling or settle gambling-related debts?
8. Are you reluctant to spend the ‘gambling money’ for other purposes?
9. Do you persist in playing until you deplete all your funds?
10. Do you try to recoup the money as soon as possible right after the loss?
11. Do feelings of despair arise when funds are exhausted during gambling?
12. Can arguments, frustrations or disappointments trigger a desire to gamble?
13. Does gambling induce feelings of depression or even suicidal thoughts?

If you find yourself answering affirmatively to most of these questions, there is a possibility of experiencing gambling-related issues.

Problems & Complaints

In case any problem occurs, you can always get in touch with the customer support at [email protected] or via the live chat.

If this is not a sufficient option, you can also file a complaint by contacting the regulator Gaming Curacao or alternatively the Curacao Gaming Control Board (CGCB) itself.

Finally, feel free to write a comment here at casinos.buzz as well.

Bonuses

At cuscocasino.com you can benefit from a decent range of valuable rewards. Just look at the Welcome Package of 375% up to €2500 and 225 free spins in total, spread upon your first three deposits here! Apart from that, there are also other exciting opportunities to regularly boost your gameplay every week or to get an inspiring amount of refund on your losses!

Welcome Package

Cusco Casino has prepared three deposit bonuses upon your first three deposits here, plus an extra 7th bonus for those of you who are more consistent! All of the offers come with a relatively low qualifying deposit of just €20 so we like that. In order to cash-out your funds, you’ll need to make at least x40 turnovers of your deposit and bonus and that’s another standard condition. Make sure to meet the requirement and use your reward in terms of 7 days, or you may lose both the prize and all generated winnings.

The whole promotion is valid only for games played in the casino section, which means that funds spent in the Live casino section won’t count. As for the free spins, they are added immediately after the deposit is made and can only be used in the Bonus games. Yet, beware that you have to activate them within 7 days, or they will expire.

Finally, beware that all promotions are restricted for residents or citizens of Sweden and Finland.

Now, here are the bonuses themselves:

• First Deposit Bonus – upon your very first deposit at cuscocasino.com you can get 100% reward up to the whooping €1000 and 100 on top of that. Apparently, this house knows how to catch your eye and inspire you to get started! We are quite happy with the prize actually, since both the multiplier and the maximum cash bonus are generous and valuable enough. In addition, the free spins are added in sets of 50 per day. The first 50 bonus spins can be received within 24 hours of making a deposit. As for the next 50 free spins, you are entitled to claim them within the following 24 hours.
• Second Deposit Bonus – this offer comes with 50% up to €500 and 50 free spins which is also an attractive prize. Again, the reward is valid only for games played in the casino section.
• Third Deposit Bonus – get 75% up to €500 and 75 free spins on your third deposit here. The free spins this time are credited as follows – 50 free spins are received within 24 hours of making a deposit. As for the remaining 25 bonus spins, you are entitled to claim them within the following 24 hours.
• Seventh Deposit Bonus – this casino comes with a unique 7th Deposit Bonus which is obviously meant to encourage you to keep gambling. And given the reward, it definitely manages to serve its purpose! On your 7th deposit at Cusco Casino you can get an impressive 150% bonus up to €500! Sounds jaw-dropping, mainly because of the huge multiplier which will more than double your investment. The entry point remains just €20 which makes this particular promotion even more valuable.

Friday Free Spins

Once each Friday you have the opportunity to get up to €150 free spins. The conditions are simple – the more you invest, the more free spins you get. Before getting to know the rewards in detail, here’s a brief rundown of the main bonus conditions. You have to make at least x40 turnovers of the free spins winnings prior to withdrawals. Apart from that, this offer is also restricted for residents of Sweden and Finland, so keep that in mind. Here are the bonuses themselves:

• Get 50 free spins in exchange of at least €100 of minimum deposit. Don’t forget to use the promo code CCFS50 while placing your investment. To be honest, the qualifying deposit definitely seems excessive to us. With many other online casinos, you can usually get 50 free spins and more in exchange for a standard entry point of around €20, let’s say. In this case, the lowest reward costs that much, so imagine what the next free spins will require.
• In order to get 100 free spins you have to invest at least €500 which doesn’t sound about right either. Anyway, if you want to benefit from this offer, remember to use the bonus code CCFS100.
• And finally, in order to receive the maximum of 150 free spins, your investment should be at least €1000 together with the bonus code CCFS150. Now, let’s be real – despite the high value reward, the qualifying deposit sounds just ridiculous! Getting 150 free spins shouldn’t cost that much, so for us the whole promo is not worth the splurge.

Wednesday Booster

This offer is available once each Wednesday to give a little kickoff to your gameplay at the middle of the week. It comes with a 25% bonus up to the impressive €1000, with no free spins included though. And while we appreciate the generous maximum cash bonus, the multiplier still seems a bit modest to us. A 25% boost is not that much and after all, the percentage is what matters the most since it determines how much you can actually receive from the bonus. Anyway, the promo still seems to be worth it, since it comes with a fairly low entry point of just €20 and can still fuel up your gambling a little. The wagering requirement is also up to grade and features at least x40 turnovers of your deposit and bonus in order to perform any payouts. Again, pay attention that the promotion is restricted for residents or citizens of Sweden and Finland.

Weekly Cash-back

Once on each Thursday you can get up to 15% cash-back depending on your VIP status. In order to qualify however your total amount of net deposits during the week should be at least €30. Other than that all rewards are subject to a wagering requirement of x3 which is a pretty favorable condition for this kind of promotion. Also beware that the cash-back is available for 3 days after receiving the bonus and 7 days after the bonus activation, so make sure to use it on time. As for the reward itself, as we said, the higher you get in the VIP program, the better the amount of refund you can get. The good news is that this promo is available for all registered users, even the novices, so you can benefit from it right away! Here are the prizes:

• Level 1: 8% Cashback
• Level 2: 10% Cashback
• Level 3: 12% Cashback
• Level 4: 13% Cashback
• Level 5: 14% Cashback
• Level 6: 15% Cashback.

Other promotions:

VIP Program – being a member of the VIP Club definitely has its perks, so don’t hesitate to get started. All you have to do is to play your favorite games and earn points – the more points you have, the higher the level respectively. To be precise, for every €1 deposited you’ll receive 1 Cusco point. There are six levels in total and each can grant you amazing gifts and privileges such as a personal VIP manager, higher percentage of cash-back, wider withdrawal limits, a higher amount of free spins for each status, and extra activity rewards.

Tournaments – this is one typical part of every online casino which however is as exciting as taking part in a million dollar worth competition! To be exact, right now you can participate in a couple of amazing Tournaments with great prize pools such as the Spinoleague with €10,000,000 of total prize pool or the Non Stop Drops and Wins by Playson with a total prize pool of €5000000.

Mobile app/ Mobile Casino

Cusco Casino comes with its mobile app available for all Android and iOS devices. That’s great news, since you can benefit from the convenience of using the services of the casino anywhere and anytime, having all the games at your fingertips! In order to install the app, just click on the small logo at the menu and you’ll see all the instructions needed depending on whether you are using an Android or iOS device. It’s easy, fast and most importantly – free!

In case however that you are not into apps, the website itself can be perfectly visualized on any type of mobile device. No need to download anything, just visit cuscocasino.com as usual on your phone or tablet. All the games and promotions are available on both desktop and mobile, so that you can enjoy the full potential of the casino no matter the device. What’s more, the platform is well mobile optimized so it adjusts perfectly to any kind of screen – from the smallest smartphone to the widest tablet.

Enjoy the full spectrum of promos, games, and privileges on the responsive and user-friendly mobile version of the site.

Deposits and Withdrawal

Another positive of Cusco Casino is the wide range of payments you can benefit from. We also find the general payment conditions to be rather fair and transparent, so you can definitely make trustworthy and fast transactions here.

Starting with the traditional credit/debit cards and bank transfers. These traditional payment methods allow you to easily top up your balance or make withdrawals with a piece of mind.

The selection of popular e-wallets and online payments however is what sets this casino apart. You can find some of the most well-known and preferred options such as Mifinity, Skrill, Neteller, Jeton, Paysafecard, EcoPayz, eZeeWallet, Astropay, Flexepin, Neosurf, and Revolut.

Of course crypto transactions are also available here, featuring crypto coins such as Bitcoin, Tether, Ethereum, Litecoin, Dogecoin, Bitcoin Cash, and Ripple.

Minimum Deposit

The minimum you can invest at cuscocasino.com is just €20. Compared to other competitive online casinos, this is a standard entry point.

Minimum and Maximum Withdrawals

The minimum cash-out for all payment methods is at least €40. Now, even though the usual amounts for the market are between €10 and €30, the conditions in this case are not that bad at all. In fact, many online gambling houses tend to ask for the same as well.

As for the maximum withdrawal amounts, they seem pretty generous to us. To be exact, you are allowed to cash-out up to €2000 per day, up to €5000 per week, and up to €15000 per month. What’s more, withdrawal limits may increase upon advancing in levels, so you can benefit from even better amounts! To be precise, once you reach VIP Level 4 you can contact your VIP manager for further details on how to get individual withdrawal limits.

Withdrawal Times

With Cusco Casino you can expect your payments within 3 working days. This is considered a rather standard and even favorable time span, especially given the fact that some banking options may be faster than others. For example, e-wallets and crypto transactions usually need from a couple of minutes to several hours to reach you. On the other hand, credit/debit cards and bank transfers are known to be slower and require a couple of days for the payments to be processed.

In addition, also note that some delays may occur due to public holidays or if additional verifications are required.

Deposit and Withdrawal Fees

According to Cusco Casino, no withdrawal fees are applied. Yet, beware that with bank transfers some additional charges may occur that are outside the influence of the casino.

Rollover Requirement

Keep in mind that in order for your money to become withdrawable, you should wager your deposit at least x1 time. This is part of the common Anti-money laundering policy and aims to prevent fraud. In this case, if the wager of the funds (the amount of placed bets) is less than the deposit amount, it is impossible to withdraw such funds until the wagering requirements are fulfilled.

Inactive Account Policy

Note that if you don’t use your account for 6 consecutive months, it shall turn inactive. As a result a monthly administrative fee of €5 will apply. This is a standard policy that every other casino tends to implement. Yet, Cusco Casino doesn’t mention whether you can log in and reactivate your account thus stopping the fee. For this reason, we suggest keeping a track of your account activity just in case.

Account Verification

Before being able to benefit from all the perks of Cusco Casino and perform payouts, you need to verify your account first. The whole process is quite straightforward and easy to follow. Just visit your profile and then click on the Verification section. There you can find all the needed documents and the way to upload them. Overall you’ll have to provide a proof of identity, proof of address, and proof of payment. The supported formats are JPEG, and PNG with maximum size of 5 MB. Here’s some further information:

• Identity verification – in order to verify your identity you have two options ahead. First, you can upload a photo of a personal document such as an ID, passport, or driving license with full name, date of birth and expiration date. As an alternative, you can also send a selfie with your document and a piece of paper with the current date. The paper should have lines or a grid and your hand and the document must be fully visible.
• Address confirmation – in order to verify your address, upload a document such as a utility bill, a government document such as tax invoice and court fine, or a bank statement not older than three months.
• Payment verification – prior to making a withdrawal you have to provide a proof of your deposit with the date of the deposit, amount of deposit and name.

The account verification usually takes from one minute to a maximum of 24 hours. Yet, remember that some delays may occur in case you have provided incorrect documents or if additional checks are required.

Customer Support

Cusco Casino offers a professional team of experts to assist you no matter if you have a simple question or you experience a technical issue.

You can get in touch using the Live chat feature or by writing to [email protected]. Both options are available round the clock so that you can get an answer as soon as possible!

You can also check the Frequently Asked Questions (FAQ) of the website. There you can find some additional information on the most common topics such as deposits, withdrawals, or account verification to name a few.