Casino Infinity Review

Safety

Casino Infinity is the latest casino launched by Adonio N.V. – a company registered in Curacao at Kaya W.F.G. (Jombi) Mensing 24 Unit A with registration number 156489, which operates a number of online casinos and sports betting sites like Great Win Casino, Win GaGa Casino, 5 Gringos Casino and Kingmaker Casino.

Adonio N.V. has recently taken over Rabidi N.V. – a well known casino operator, with well over 45 brands in its portfolio – and operates under E- gaming sub license OGL/2023/158/0074 issued by the Central Government of the Netherlands Antilles.

More to the point Adonio N.V. is licensed and regulated by the Curaçao Gaming Control Board (CGCB) and operates under Master License No 8048/JAZ issued to Curacao Antillephone N.V. by CGCB and the Government of Curaçao.

Complicated as this may sound, just bear in mind that Curacao Antillephone N.V. is one of the four primary master license operators in Curacao, along with Curacao eGaming N.V., Curacao Gaming Services Provider N.V. and Curacao Interactive Licensing N.V., which basically act as supervising agents when it comes to the gaming industry and report directly to the Curaçao Gaming Control Board.

Just for the record, since 1996 the government of Curacao and the Curaçao Gaming Control Board have issued four master licenses alone, delegating their entire authority to the above mentioned Master License Operators, particularly when it comes to the oversight of online casino operators like Adonio N.V.. And besides Curacao Antillephone N.V. is considered the most reputable of the four.

Bear in mind as well that Curacao, which is a Dutch Caribbean offshore territory in the Minor Antilles, has already attracted virtually thousands of online casinos servicing gamblers from all over the world, and that is not surprising at all given the relatively low regulatory costs and taxes, allowing casino operators to offer far more generous bonuses and promotions compared to casinos registered in Malta or the UK for example – two other major regulatory hubs when it comes to the gaming industry in general.

That said, a Curacao gaming license gives players reasonably good protection when it comes to the safety of their funds, so in case you have any dispute with a casino licensed and authorized by CGCB under the Curacao Antillephone N.V. master license, you have only to prove that you have already tried to resolve the issue with the casino in question by sending screenshots of your communication with the casino’s online support to the master license operator.

Bear in mind as well that Curacao Antillephone N.V. was the first master license operator to approve the use of crypto currency transactions – an option you might eventually have at Casino Infinity as well.

As we already noted other casinos operated by Adonio N.V. include 5 Gringos Casino, Win GaGa Casino, Kingmaker Casino and Great Win Casino among others. Casino Infinity is operated on the Soft2Bet platform.

Take a note as well that all payments are processed by Mirata Services Ltd., a company registered and incorporated in Cyprus, which acts as a payment agent for Adonio N.V.

Responsible Gambling

Gambling should be seen as a fun and exciting way to spend your leisure time and not as a way of making money.

And because gambling can be addictive too, in order to maintain control and prevent gambling addiction Casino Infinity advises you that you always consider the following:

• You should take gambling not as a way to get income, but as a way to spend leisure time;
• You should not seek immediate refund, as you always have a chance to win another time;
• Play only if you have extra funds;
• Pay attention to the time and the amount of money spent in game;
• If you think that you need a break from gambling, you can contact the support team and opt to be excluded for a while;

Personal Limits

So we strongly advise you to set limits on the amount you deposit, lose, wager, spend in a game, or as part of your account activity as a whole.

Loss Limit

A good start is to set a limit on your losses in the casino for a day, a week, or a month. And do not forget that the loss should be based on the initial deposit and not winnings attributed to the deposited amount.

Deposit Limit

In addition you may also set a limit on your deposits for a day, a week, or a month.

Session Limit

On top of that you may set a limit on the amount of time in minutes spent playing a game.

Wager Limit

Alternatively you may set a limit on the wagered amount for a day, a week, or a month.

Cooling- Off Limit

You can set a Cooling- Off Period for 1 week, 1 month, 3 months, or 6 months. While the limit is active you cannot deposit to the Casino and you will be excluded from all promotional offers, although you may withdraw the remaining funds during this period. The Cooling- Off period is applied to your account immediately. Upon its expiration your account will automatically be reactivated.

Self- Exclusion

If you opt for a Self- Exclusion, by contacting the support team, your account will be closed within 24 hours. You may also choose the period for which you will not be able to access any gaming services – 1 month, 3 months, 6 months or a year.

External Resources

You can also find support at external help resources like Gamblers Anonymous, Gambling Therapy and GamCare, where your issues can be addressed.

If you are concerned about your gambling or you suspect that you may be developing a gambling problem, you may also take the test below. According to Gamblers Anonymous, if you answer 7 or more of these with a yes, you should seek help for your gambling addiction.

• Did you lose time gambling?
• Has gambling affected your home life negatively?
• Has your reputation been damaged from gambling?
• Have you ever felt remorse after gambling?
• Do you ever gamble to solve financial difficulties?
• Has gambling caused a decrease in your ambition or efficiency?
• Have you gambled, or carried on gambling, to win back your losses?
• After a win, do you have an urge to return and win more?
• Do you often gamble until your last money is gone?
• Do you ever borrow to finance your gambling?
• Have you ever sold anything to finance gambling?
• Are you reluctant to use “gambling money” for normal expenditures?
• Does gambling make you careless with the welfare of yourself or your family?
• Do you ever gamble longer than you had planned?
• Have you ever gambled to escape worries?
• Have you ever committed, or considered committing, an illegal act to finance gambling?
• Does gambling cause you to have difficulty sleeping?
• Do you get the urge to gamble when you are emotionally upset?
• Did you get the urge to gamble to celebrate any good fortune in your life?
• Have you ever contemplated self harm or suicide as a result of your gambling?

Problems & Complaints

If you experience any problems or have any complaints you may always contact the casino support at [email protected].

And please remember that you can always write a comment or complaint at casinos.buzz and share it with the gaming community.

Bonuses

Casino Infinity offers a fine selection of bonus and promotions including a 100% Welcome First Deposit Bonus, which could be as high as 500 EUR and which also comes with 200 free extra spins, a 50% Weekend Reload Bonus potentially as high as 700 EUR along with 50 Free Spins, a Weekly Reload Bonus with yet another 50 Free Spins, a Live Casino Welcome Bonus in the form of 10% Cashback of up to 200 EUR, a regular 15% Weekly Cashback of up to 3000 EUR, a regular 25% Live Casino Cashback of up to 200 EUR, as well as various other tournaments and promotions as for example the Blackjack League Tournament with a prize pool as high as 3 185 000 EUR, the Gold Blackjack Fridays 10 EUR Reward Game, the Game Show Thursdays 10 EUR Reward Game, the Roulette Weekends 10 EUR Reward Game, the Crazy Time Tuesdays 10 EUR Reward Game and the Drops and Wins Live Casino tournament with a prize pool as high as 1 040 000 EUR.

And because Casino Infinity offers generous sports betting bonuses as well, we should note the 100% First Deposit Bonus potentially as high as 100 EUR, the 10% Virtual Sports Excitement Bonus potentially as high as 500 EUR, the 10% Cashback potentially as high as 500 EUR as well, the 100% Bore Draw Refund Bonus, the up to 100% Accumulator Boos Bonus, the 2 Goals Ahead Early Payout Bonus and the 15 000 EUR Sports Jackpot.

Otherwise at Casino Infinity you may also visit the Exclusive Shop, where you can always purchase a bonus, which best suits your gaming style, as well as the Special Bonus Crab Shop, where you may acquire valuable Bonus Crab Credits and get a prize – Bonus Money, Free Spins or Coins.

Of course here we should mention as well about the Casino Infinity’s Special VIP program – climbing the VIP status ladder will grant you access to a Personal VIP Manager, Negotiable Withdrawal Limits, Exclusive Trips, Personalized Offers, On Site Promotions, Exclusive Cashbacks and many more perks.

Welcome Bonus Pack

But let us get back to your welcome bonus pack first. Casino Infinity awards all new players with an exciting 100% Welcome First Deposit Bonus, which could be as high as 500 EUR and which also comes with 200 free extra spins. And all you need to do to get the bonus is to deposit 20 EUR.

Take a note however, that the free spins will be added as a set of 20 per day for 10 consecutive days and that each batch of 20 free spins can be claimed within 24 hours from being available or otherwise the free spins will expire. And take a note as well that you may not claim the bonus if your is made by Neteller or Skrill.

As all bonuses, the 100% Welcome First Deposit Bonus comes with a minimum wagering requirement of 35 times the bonus amount plus the deposit. The winnings from your free extra spins on the other hand come with a minimum wagering requirement of 40 times. The wagering requirements should be completed within 10 days after the bonus activation. The maximum bet allowed at the Casino, while there is an active bonus involved is 5 EUR.

Bear in mind that different games contribute in a different way to the wagering requirement though – Slots, Bingo, Scratch cards and Keno contribute 100%, Live Games contribute 10% as well as all table and card games, video poker, Plinko and all jackpot slots.

There are several games regarded as Special Games, which contribute 50%. Those are Crazy Time, Dream Catcher, Dream Catcher First Person and Monopoly.

And one final note – there is a maximum cash out limit for all players from Thailand, Japan, Brazil, Chile and Peru – 10 times the bonus amount.

Live Casino Welcome Bonus

If you prefer Live Casino games, you may also enjoy the 10% Live Casino Welcome Bonus, which could reach 200 EUR, and which basically will grant you 10% cashback of the money you have lost playing Live Casino games.

As evident from the name of the promotion, 10% Live Casino Welcome Bonus is valid only for games played at the Live Casino section of the website. Once again the minimum deposit requirement is 20 EUR, while the minimum cash back amount is 5 EUR. The cashback will be credited to your account based on the lost first deposit up to 48 hours after the first deposit has been made.

Bear in mind however, that all credited Cashback amounts are subject to a x1 wagering requirement before a withdrawal will be allowed. And take a note as well that deposits made with Neteller or Skrill do not qualify for this promotion and that if you have accepted the 100% Welcome First Deposit Bonus, you will have to forfeit the 10% Live Casino Welcome Bonus.

Weekly Bonuses and promotions

In addition you may also enjoy a 25% Live Cashback Bonus, which could reach 200 EUR, as well as a 15% Weekly Cashback, which could be as high as 3000 EUR.

Of course you may also opt for the 50 Free Spins granted every week. Once again in order to receive the bonus you should deposit at least 20 EUR and the winnings from your free extra spins should be wagered 40 times. Also, bear in mind that you should use your free spins within 7 days, or else they would expire.

On top of that there is a 50% Weekly Reload Bonus as well. As a matter of fact the bonus could be as high as 700 EUR and once again you are expected to deposit just 20 EUR. On top of that the bonus comes with 50 free extra spins as well. To get the 50 free extra spins along with the 50% reload bonus however, you should deposit not 20 EUR, but 50 EUR instead.

Once again the minimum wagering requirement for the bonus is 35 times, while the minimum wagering requirement for the winnings from your free extra spins is 40 times. And just like with the Welcome Deposit Bonus, the Weekly Reload Bonus should be wagered within 10 days and your maximum bet can not exceed 5 EUR.

And just like with your Welcome Bonus Package different games contribute differently to the wagering requirement. Slots, along with Bingo, Scratch Cards and Keno contribute 100%, Live Games, all Table and Card Games, Video Poker, and Plinko contribute just 10%, while Jackpot Slots do not contribute to the wagering requirement at all. And as we already noted, Special Games like Crazy Time, Dream Catcher First Person and Monopoly contribute to the wagering requirement by 50%.

Regrettably here as well the maximum cash out for players from Thailand, Japan, Brazil, Chile and Peru is restricted to 10 times the bonus amount.

Weekly and Seasonal Promotions and Tournaments

Other bonuses, promotions and tournaments at Casino Infinity include the Blackjack League Tournament with a prize pool as high as 3 185 000 EUR, the Gold Blackjack Fridays 10 EUR Reward Game, the Game Show Thursdays 10 EUR Reward Game, the Roulette Weekends 10 EUR Reward Game, the Crazy Time Tuesdays 10 EUR Reward Game and the Drops and Wind Live Casino tournament with a prize pool as high as 1 040 000 EUR.

And do not forget to visit the Exclusive Shop, where you can always purchase a personalized bonus, which best suits your gaming style, as well as the Special Bonus Crab Shop, where you may acquire valuable Bonus Crab Credits and get a prize – Bonus Money, Free Spins or Coins.

Finally here is one final reminder about the Casino Infinity’s Special VIP program, where climbing the VIP status ladder will grant you access to a Personal VIP Manager, Negotiable Withdrawal Limits, Exclusive Trips, Personalized Offers, On Site Promotions, Exclusive Cashbacks and many more perks.

Sports Betting Bonuses

Of course, if you prefer betting on live or virtual sport events, you may also enjoy100% First Deposit Bonus potentially as high as 100 EUR, the 10% Virtual Sports Excitement Bonus potentially as high as 500 EUR, the 10% Cashback potentially as high as 500 EUR as well, the 100% Bore Draw Refund Bonus, the up to 100% Accumulator Boos Bonus, the 2 Goals Ahead Early Payout Bonus and the 15 000 EUR Sports Jackpot.

Apart from that, there is no doubt that at Casino Infinity you may expect various other seasonal bonuses and promotions including numerous Drops & Wins, Free Spins and Tournaments as well.

Mobile app / mobile casino

Casino Infinity strives to offer you seamless gaming experience and the same quality and speed of service no matter how you choose to access the website. You will be able to enjoy your favorite games wherever you may go, accessing virtually thousands of slot machines and live casino games like Blackjack, Poker, Baccarat and Roulette.

And the good news here is that you will not have to download anything to run it. All you need is an updated browser like Safari, Mozilla, Opera or Google Chrome. What is more, Casino Infinity uses HTML5 technology, which allows it to run smoothly on both iOS and Android devices.

Bear in mind that every mobile friendly website runs different versions depending on the type of devices you use. Mobile devices have smaller screens than desktops, so a mobile friendly website adjusts to give users a better viewing experience.

Casino Infinity has features specific to mobile devices like a responsive layout, which lets the website scale its size to fit the device. It can also adapt to various screen sizes, displaying relevant content while changing design as needed such as moving from a two- column layout on a desktop to a one- column design on a mobile device. What is more, this should not affect the loading time when adapting to the screen size.

Another good news about Casino Infinity is that the mobile version of the website loads in less then a second.

Deposits & Withdrawal

The minimum amount to open a play account at Casino Infinity is just 10 EUR or currency equivalent and so is the minimum amount you will be able to withdraw.

The maximum amount you can withdraw in a single transaction on the other hand depends on the payment method of your choice as well as some daily, weekly and monthly withdrawal limits imposed by Casino Infinity. So if the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The maximum deposit amount depends on the payment method you choose to use as well.

To be precise Casino Infinity has certain monthly and daily withdrawal limits, which depend on your VIP status. With a standard account you may withdraw up to 500 EUR per day and 7000 EUR per month. With a 2nd level VIP status up to 500 EUR per day and 10 000 EUR per month, with a 3rd level VIP status up to 800 EUR per day and 12 000 EUR per month, with a 4th level VIP status up to 1000 EUR per day and 15 000 EUR per month and with a 5th level VIP status up to 1500 EUR per day and 20 000 EUR per month.

The player’s VIP status is determined by the activity during the 90 calendar days prior to the submission of the withdrawal request. And bear in mind that you can not have more than three pending withdrawal requests at once.

Withdrawal processing time

Also, take a note, that while deposits are always instant and free of charge, withdrawals might take a few days to be processed, a period which widely depends on the payment method of your choice as well.

More to the point, withdrawal requests at Casino Infinity are processed within three working days from the moment the application is placed – a period which widely depends on the payment method of your choice as well. Processing times also may extend due to payment channels, additional account verification, or public holidays.

Transaction fees

Bear in mind as well that although Casino Infinity as a rule does not charge transaction fees, in certain occasions bank wire transfers might incur fees especially if you use the method for the purpose of a withdrawal, while withdrawals by other means are basically free of charge. And please remember that you can not have more than 3 pending withdrawals simultaneously.

Finally, we should note as well that Casino Infinity reserves the right to make payments according to individual schedule, set the minimum and maximum amount per transaction, and the time for this transaction, which may differ depending on the withdrawal method, your account level or other relevant factors. The Casino also reserves the right to define the minimum and maximum sums of your deposit at its own discretion.

Payment methods

Your payment options at Casino Infinity largely depend on your country of residence. In the general case however, you will be amble to make transaction with major debit or credit cards like VISA and Mastercard, bank wire transfers, Rapid Bank Transfer, popular e-wallets like Jeton, MiFinity, Neteller, Skrill, AstroPay, Pay4Fun, Trustly, eZeeWallet, PIX, InstaDebit, iDebit, MuchBetter, ecoPayz (Payzo), Giropay, Sofort, Klarna, EPS, Interac, which is particularly popular in Canada and Boleto, which is particularly popular in Brazil and e-Vouchers like Flexepin, Neosurf, PaysafeCard and CashtoCode.

In addition at Casino Infinity you may also pay with crypto coins like Bitcoin, Ethereum, Dogecoin, Shiba Inu, Solana, BNB Chain, Tron, USD Coin, Litecoin, Ripple and USD Tether.

Take a note however, that withdrawals will not be possible with e-Vouchers like Flexepin, Neosurf, PaysafeCard and CashtoCode.

Accepted currencies

Casino Infinity accepts a number of currencies including EUR, USD, AUD, BRL, CHF, CLP, CAD, COP, CZK, HUF, JPY, NOK, NZD, PEN, PLN, TRY and ZAR.

Minimum Rollover Requirement

Just like any other casino, Casino Infinity has a minimum rollover requirement aimed at preventing money laundering. In this case you will have to wager your deposit at least once before considering a withdrawal. This is pretty standard and is in line with the anti- money laundering regulations. If you would like to request a withdrawal anyway, without meeting the above said requirement, you will still be able to do so, but all of your winnings will be forfeited and the Casino will charge you a 10% commission, but not less than 0,50 EUR, which could even be as high as 15% in case your payment has been made with a bank wire transfer of a bank card.

Inactive or Dormant Account Policy

Casino Infinity has a pretty standard inactivity or dormant account policy as well. If you have not logged into your account for a period of 180 consecutive days your account will be considered inactive. Each month thereafter the Casino will be charging you a 5 EUR inactivity fee or the equivalent in your currency. If the account balance is less than 5 EUR the entire amount will be charged, the account will be closed and no more inactivity fees shall apply.

Account verification

After registration you should provide Casino Infinity with certain personal information so that your account may be verified. Basically you should verify your identity and the source of the deposited funds.

To make the long story short you should provide a properly certified ID – Passport, Driving License, Identity Card, proof of address like utility bills for the past three months, bank statements, your rental agreement, as well as some sort of verification of your payment method ownership including transaction histories of the payment methods in question and bank or credit or debit card statements.

Take a note as well that you will have to provide those documents within 30 days after registration, because otherwise you may not be able to execute a withdrawal.

Customer support

Casino Infinity offers round the clock 24 hours customer support, so if you have questions or face any inconvenience, you can always reach the support team. The easiest way is to use the online chat, but you can also send an e-mail or a ticket.

In addition, on the Frequently Asked Questions (FAQ) page you will find quick answers to the most common questions, as well as guidelines and tutorials.

And the good news here is that the Casino Infinity website is supported in English, Spanish, Greek, French, German, Finnish, Hungarian, Norwegian, Italian, Polish, Portuguese and Czech.