Starzino Casino Review

Safety

Starzino is owned and operated by Luckywayz Limited B.V., a company incorporated under the laws of Curacao which also holds a legit e-gaming license. To be precise, the enterprise is fully regulated by Gaming Curacao, which is one of the four master license holders in the country authorized to oversee the e-gaming market. The rest of them are Curacao Interactive Licensing, Curacao eGaming, and Antillephone N.V. – all of them are obligated to report directly to the Curacao Gaming Control Board and serve as some kind of intermediators.

Being licensed in Curacao comes with many benefits like a safe and secure gaming environment and reliable payment methods. And even though this jurisdiction is not as strict as the Malta Gaming Authority (MGA) or the UK Gambling Commission (UKGC) for instance, it still can ensure a relatively high safety index, provably fair games, and high quality customer support services.

In addition, Starzino has an advanced Security center – you can access it in your profile. There you can activate some additional safety measures like for example 2FA which prevents unauthorized access to your account in case your password is stolen.

Responsible gaming tools

Every Curacao licensed online casino must provide its customers a set of responsible gaming tools in order to help them maintain safe gaming habits. Apparently, at Starzino responsible gaming is a priority since it takes some extra steps to prevent serious issues related to gambling.Apart from the usual responsible gaming tools, you can also find a self-check test as well as a couple of tips and tricks on how to avoid problem gambling.

Deposit limits – setting a deposit limit allows you to budget your money and spend as much as you think you can afford. This way you can easily avoid going over the top.
Self-exclusion – if you think you might have problem gambling or just feel the need to take a break, you can always self-exclude yourself by contacting the customer support via live chat or email. The self-exclusion can be made for a definite or indefinite period of time.
Self-check test – Starzino offers a self-check test you can take to determine if gambling might have a negative impact on you or your life.

Problems & Complaints

For any questions or complaints, feel free to contact the customer support of the casino. Alternatively, you can also fail a complaint to the Curacao Gaming Control Board as well.

Of course, dropping a line here on casinos.buzz is also welcome and highly appreciated!

Bonuses

With Starzino Casino you can enjoy a nice variety of Welcome Casino and Sports promos, as well as regular weekly and weekend offers. Let’s not forget the appealing cash-back and rake-back bonuses available only through the VIP Program. All of that combined with relatively fair and favorable bonus conditions leads to a five-star gambling experience.

Welcome Bonuses:

Casino First Deposit Bonus

Upon your very first deposit at Starzino Casino you can get 100% up to €500. Sounds appealing, even though there are no free spins included. The reward will literally double your investment and the maximum cash reward isn’t bad at all. In order to unlock this offer, you need to invest at least €30 which is a standard for the sector. To be precise, most of the houses tend to ask for around €20 or €30 as well, so the conditions here are up to the mark. Next, in order for your funds to become withdrawable, you need to make at least x40 turnovers of your deposit and bonus in terms of 7 days. Failure to meet this requirement on time will result in cancellation of your bonus and all generated winnings.

Casino Second Deposit Bonus

On your second investment here you can get a 50% boost up to €1000 with no free spins included though. The qualifying deposit is still €30 and the wagering requirement features at least €40 turnovers of the total amount (deposit and bonus). In addition, no promo code is needed in order to unlock the offer.

Casino Third Deposit Bonus

This offer comes with 150 free spins in exchange of at least €30 of minimum deposit. Sounds fair, especially considering the relaxed wagering requirement of x35. Again, don’t forget to use your prize and complete the turnovers within 7 days from the bonus activation, otherwise you may lose the whole reward and all accumulated earnings.

Sports First Deposit Bonus

Making your first deposit here can grant you a sports welcome bonus instead of the casino one – it all depends on your preferences. In this case you can get a 100% boost up to €500 which is valid for sports betting only. The qualifying deposit this time is slightly lower and features at least €25 and the same applies for the wagering requirement. To be exact, it’s significantly lower and requires at least x25 turnovers of your deposit and bonus. Again, you have exactly 7 days to benefit from your reward and make the wagers, so that the whole promotion doesn’t expire. In addition, also beware that in order to qualify for this offer a minimum odd freebet of 1.75 is needed.

Regular promotions

• Monday Reload – This offer is the perfect way to start your week on a winning note! Just invest at least €20 each Monday and get 20% up to €100 and 20 free spins on top of that! The bonus is also subject to a wagering requirement of x35 for the deposit and bonus and x40 for the free spins winnings. Make sure to meet the requirement within 7 days or the whole promo will expire.
• Wednesday Free Spins – at the middle of the week get 100 free spins to upgrade your gambling. Mind however that the minimum deposit this time is much higher and features at least €50. Yet, the whole promotion may be worth it since it comes with a nice amount of free spins and a relaxed wagering requirement of x35.
• Friday Reload – get ready for the weekend and boost your gambling with 30% up to €200! The good news is that the entry point here is relatively lower so you have to invest just €20 in order to unlock the reward. Again, remember to make at least x40 turnovers of your deposit and bonus in terms of 7 days, or the whole bonus and all generated winnings may be voided.
• MultiBoost Bonus – this is one of the sports offers you can benefit from regularly throughout the week. To be precise, you can increase the profit of each bet up to 50%! In order to qualify, you have to make at least 3 selections on selected sport events. The more the selections, the higher the boost respectively. Once you fulfill all the requirements, your boosted odds will appear on your bet slip.
• Supper Odds – Once per week, Starzino is setting Supper odds on selected events, so you can get max profit from your bets and receive massive wins!
• Secret Bonuses in the App only – this is yet another strong point of Starzino Casino. Apparently, all app users can benefit from additional special offers like cash bonuses, gifts, and free spins for example. In addition, you can also enjoy remarkable perks like quicker loading speed and even faster withdrawals. On top of that, the mobile app is said to use up to 12 times less internet traffic than the web version of the site. How cool is that!

Other offers

• VIP Club – the VIP Club is here to elevate your gambling and award you with some extra prizes and privileges. There are 50 levels in total and each one comes with better and better rewards. Here are some of the perks:
• Cash-back – the more you level up the higher the percentage of cash-back. Unfortunately Level 1 doesn’t come with any reward, but as soon as you get to Level 2 you can get 1% refund. Level 10 can grant you 7% cash-back, while level 31 – 12% of refund. It goes like that until you reach the maximum level 50 which features 20% cash-back. The best part is that there are no wagering requirements, so you can cash-out your bonus the moment you receive it!
• Rake-back – The rake-back percentage is based on your wagered sum amount, the house edge of a specific game and your personal level. It comes with up to 6% reward for level 1-10, 9% for levels 11-20 and so on. The more you level-up, the better the rake-back respectively. In order to get the maximum of 15% you need to get to the highest levels 49 or 50. Again, there are no wagering requirements here, so hurray for Starzino!

Some additional benefits of the VIP Club include personal VIP manager, personalized offers, cash-bonuses, and weekly bonuses.

• Missions – this feature combines several different prizes and perks to take advantage of. Take a look:
• Missions – complete the missions and get some extra points in order to level up and receive better rewards! For example you can get 700 points if you confirm your email or 700 additional points for phone confirmation. Sounds easy as pie!
• Wheels – spin the Wheel for amazing prizes such as €5000, 3000 points, or 30 free spins just to name a few.
• Bonus Store – this is where you can also exchange your points for top-notch prizes such as cash bonuses or free spins.
• Races – Starzino special race comes with a €1000 total prize pool and is absolutely free to join!

Mobile app/ Mobile Casino

Another strong point of this casino is the mobile app that can be installed on both Android and iOS devices. This way you can gamble at the comfort of your own home or on the go because the whole online casino and all features are just a click away! Not to mention that getting the application is even more worth it thanks to the special gifts and rewards available only for app users.

Apart from that, the website is also pretty well mobile optimized, so if you are not into installing apps, you can just visit starzino.com from your smartphone or tablet and you’ll access the full range of promotions and games just like on any desktop. The whole platform runs pretty smoothly, plus that the menu is well-organized and the cashier easy to use. The site is responsive and is perfect for all users keen on playing on a mobile device.

Deposits and Withdrawal

Starzino accepts a great variety of banking methods, so you can find a suitable option no matter if you prefer traditional credit/debit cards, or some more innovative alternatives like e-wallets or cryptocurrencies.

As we mentioned already, you can easily make deposits and withdrawals via credit/debit cards such as Visa and Mastercard, bank transfers, or count on crypto coins such as Bitcoin, Tether, Litecoin, Dogecoin, Ethereum, Bitcoin Cash, Tron, Ripple, or USD Coin. Additional online payments are also possible like for example Apple Pay, Ecopayz, iDeal, Jeton, MuchBetter, Neosurf, Neteller, Paysafecard, Interac, Skrill, Trustly, and Volt.

Yet, beware that the exact list of payment methods may vary according to your country of residence. What’s more, in most of the cases, bank transfers are not accepted for making deposits, so keep that in mind as well.

Minimum Deposit

The minimum deposits are all said to be at least €20 for all of the payment methods. It’s a pretty affordable amount plus a gold standard for the sector, so we definitely approve it!

Minimum and Maximum Withdrawals

The minimum withdrawal is also set at €40 for all of the options. Now, even though this is a rather acceptable amount, it’s still slightly higher compared to the common requirements. To be exact, most of the houses tend to ask for around €10 or €20 of minimum cash-out, so the conditions here are not the best out there. Still, we find them to be tolerable, so let’s not get too picky, shall we?

As for the maximum withdrawals, they are said to be up to €5000 per day, up to €10000 per week, and up to €20000 per month. The amounts are rather generous so we have no complaints in that regard. In addition, note that withdrawal limits may be increased, depending on the player’s VIP-level, which is yet another positive.

Withdrawal Times

The withdrawal time is said to be up to 3 banking days which is a standard timeframe. Yet, the processing time may vary depending on the payment method and your verification status.

Deposit and Withdrawal Fees

In general, no fees are being charged upon making deposits or withdrawals.

Yet, in its Terms and Conditions Starzino states that in some cases it may charge assigned fees for processing withdrawals.For example if more than one withdrawal request within a reasonably short period of time are requested, the casino reserves the right to charge assigned fees for processing the withdrawals. If such fees occur, they are visible during the withdrawal process

Rollover Requirement

Every deposit at starzino.com must be wagered at least 1 time prior to making a withdrawal. This is part of the anti-money laundering policy which aims to make sure that all deposits are used for gaming purposes only.

Inactive Account Policy

In addition, note that any account that hasn’t been logged in or used for 6 consecutive months shall be considered inactive and a €10 monthly administrative fee will occur. This is another standard rule that can be seen with almost every other online casino.

Account Verification

As a beginning, you’ll have to confirm your email and phone number after a successful registration. A link will be sent to your email address. As for the phone verification, you can either confirm it right away after opening an account, or later on by visiting your profile.

Next, a verification of your identity and age will be needed in order to benefit from the full potential of the casino. A clear copy of an ID, passport, or driving license may be required, as well as high-resolution and visible photo of a user’s selfie with his/her up-to-date documents near his/her face.

Additional verification procedures may be needed prior to performing payouts as well. To be precise, to withdraw funds from the account, the user is required to complete identity verification through KYC procedure at his Account. Starzino reserves the right to check your identity and source of deposited funds prior to processing payouts and to hold withdrawals for the time needed to check your identity.

Customer Support

Starzino comes with two types of customer support you can reach out to no matter the issue. Just visit the Contact us section to reveal a quick message form you can use to drop a line to the support team. Alternatively, you can also write to the support email [email protected].

A live chat feature is also available. If you seek an immediate answer this is the best option – open the live chat through the small icon at the bottom of the page and start texting.

The customer support services are available 24/7 and are well prepared to help with various queries and technical issues. You can expect prompt answers and professional assistance from a dedicated support team!

In addition, you can also get in touch with the customer support via Telegram or Whatsapp, which is an added extra. The links are available at the bottom of th le home page.