Manga casino Review

Safety

Manga Casino is yet another innovative casino owned by Novatech Solutions N.V., a company established under the laws of Curacao. With its Curacao license the enterprise can ensure a seamless and safe gaming experience as well as fair and transparent Terms and Conditions.

As for your personal information, the casino also claims to take good care of it. Manga Casino actually incorporates a 128-bit SSL (Secure Sockets Layer) encryption, ensuring a secure connection between your browser and the server to safeguard your personal details. What’s more, many anti-fraud measures are also out in action so that no money laundering or identity theft are actually possible.

Being licensed by the Curacao Gaming Control Board (CGCB) means that the casino is perfectly capable of delivering quality and fair gaming services. This includes probably fair games, reliable payment systems, fast and issue-free banking options, as well as a professional customer support team.

Responsible Gaming Tools

This is in fact an essential part of every reputable online casino. The responsible gaming tools aim to help you create healthy and secure gaming space and also to prevent problem gambling. Manga Casino seems to take this topic pretty seriously since it comes with a set of helpful mechanisms and some tips and tricks on how to take control over your gambling, and not vice versa.

The following tools can help you self-check to see if you have a problem or take measures to keep your activity under control:

• Deposit limit – Deposit Limits allow you to manage the amount of money you can deposit into your account during one calendar day, week or month. Once your limit is reached, you will be unable to deposit any funds until the applicable time period resets. You will still be able to use all other Manga Casino services, including placing bets or playing games with any available funds already in your account.
• Take a break – in case you feel like taking a slight break from gambling, you can do so by taking a Time-Out for a period of 72 hours, 7 days or 30 days.
• Self-exclusion – this is the best option if you feel that gambling has a negative impact on you. In this case, you can exclude yourself for a definite or indefinite period of time. Just visit your profile, then my account settings and select your self-exclusion option.
• Self-check test – at the Responsible Gaming section of the website you can find a link for a self-check test. This way you can assess if your gambling is causing a problem.
• External help – Manga Casino also offers a list of help organizations that can help in case you have gambling problems. Apart from that, you can also find some additional information about blocking gambling sites and debt and financial advice.

Problems & Complaints

If you have any issues using the services of the casino, you can always reach out to the customer support. We are sure they’ll be more than happy to help.

Alternatively, you can also contact the regulator – Gaming Curacao, or the Curacao Gaming Control Boards itself and file a complaint.

Of course, you can also write a comment here at casinos.buzz and share the issue.

Bonuses

At mangacasino.com you can find a small range of promotional campaigns with some rather engaging rewards. All in all however we are not overly happy with the range, mainly because of how limited it is. Next, the prizes themselves are fine, but nothing too generous either, so that’s another thing to take into account.

Yet, all of the bonuses come with favorable conditions, so you can enjoy low entry points and relaxed wagering requirements for instance.

First Deposit Bonus

Upon your first deposit here you can get 100% up to €100 and 50 free spins. All you have to do is to deposit at least €10 and you are ready to go – no promo codes are needed. Now, there are some weak and some strong points about this offer. Let’s start with the good points. The qualifying deposit in order to claim this bonus is quite favorable and affordable. As a matter of fact, it’s even lower compared to what other online casinos tend to ask for (around €20 or €30 to be exact). So this is definitely a benefit for us.

On the flip side, the reward itself is nothing to write home about, really. To be exact what bothered us the most is the modest maximum cash bonus of €100. In comparison with other houses’ welcome offers, this sounds rather pathetic. Yet, the multiplier and the number of free spins manage to save the day, since you can literally double your investment and get a decent amount of bonus spins. So, the prize can definitely help you boost your investment, but don’t expect anything over the top.

In addition, the free spins are credited to the trendy game Moon Princess. Also pay attention that the whole bonus can only be used on Slots, but not on Live casino or Table games for example.

Now, the rest of the bonus conditions are also up to the mark and that’s good news as well. In order to cash-out your funds you need to make at least x35 turnovers of your deposit and bonus. Most of the casinos tend to ask for between x30 and x40 wagers as well, so it’s all fine here. This being said, remember that you have 30 days in order to use your reward and complete the wagers, otherwise you may lose both the bonus and all generated winnings. The timeframe is actually more than satisfying and also longer than other casino’s offers.

Finally, pay attention that deposits via Skrill and Neteller don’t count towards this promotion, so you better use another payment method to make the qualifying investment.

Second Deposit Bonus

On your second investment here you can get 50% up to €200 with no free spins included though. As you see, the reward is not bad as well and has a reasonable multiplier.

The rest of the bonus conditions remain the same – you need at least €10 in order to unlock the offer and at least x35 wagers of the total amount (deposit and bonus) in order to make any withdrawals. The promotion’s period after being activated is 30 days and the bonus funds can only be spent on Slot games, remember that. Other than that, deposits via Skrill and Neteller are not considered qualifying for this promo.

Live Casino Welcome Bonus

Apart from the regular Welcome Casino Package you can also choose the Live Casino Welcome Bonus instead. This offer comes with 100% top-up with a maximum cash prize of €250. In order to get it you need to make a first investment of at least €20, which is also a standard amount for the sector. You can claim it via your ‘Rewards’ section, or by opting in via the cashier.

As the name implies, the bonus can only be used in the Live Casino section, so funds spent in other verticals like Slots or Table games won’t count. What’s more, also note that the game Deal or No Deal is also not available with this promotion.

Again, make sure to wager the deposit and bonus at least x35 times so that your funds become withdrawable. The promotion’s period is 30 days so you have plenty of time to meet the requirements.

Finally, remember that deposits via Skrill and Neteller are not considered qualifying for this promotion.

Ninja Cash-back

This promotion features 20% rake-back on your investments and additional 5% daily cash-back on your losses. In order to participate in the Ninja Cashback, you need to visit the rewards page and activate the Instant Cashback under the eligible rewards section. As for the cash-back itself, it’s said to be up to €200 – to be precise the Ninja Cashback cards will display how much cashback the user has generated and is eligible for.

The good news is that there are no wagering requirements attached, so you can cash-out your winnings the moment you receive them! Yet, pay attention that the cash-back is generated only on Slots which means that you won’t get any refund on funds spent on Live casino or Table games.

Challenges

At mangacasino.com you have some additional opportunities to have fun and gain some extra rewards. There are various Missions, Races, Tournaments, Jackpots, and Prize Drops to enjoy, so make sure to check them out!

The Tournaments are something to consider for sure, since the total prize pools are just mind-blowing. For example you can participate in the Kalamba Cash Drops and compete for a part of the total prize of €2000000 or take part in the Non-Stop Drops and Races with a total prize pool of €4000000!

Loyalty Program

Being a loyal customer always pays back and this is the perfect example for that! With Manga Casino sticking around and gaining points means impressive rewards and stunning privileges, so don’t miss the opportunity. To be exact, as a Loyal member you can benefit from faster withdrawals, exclusive and customized VIP rewards, higher withdrawal limits, and high deposit bonus booster to name a few. Another great feature of the VIP club is that you can also enjoy a dedicated VIP chat app.

Mobile app/ Mobile Casino

At the time of writing Manga Casino doesn’t offer its own dedicated mobile app. This might come as a bit of a surprise for some of you, but unfortunately not every online casino can offer that. We hope Manga Casino will launch its own application any time soon, but until then feel free to enjoy its mobile version.

Just visit mangacasino.com as usual and the website will automatically adjust to your screen. That’s another thing we like about this house in particular – how well mobile optimized the page really is. It’s easy breezy to use it no matter the device. Everything runs smoothly and is perfectly designed to suit all your needs.

No matter if you prefer mobile devices like a smartphone or tablet or like to gamble on big PC screens, the website seems well prepared to welcome all of its customers. The good news is that the full range of promotions and games is at your fingertips regardless of the device you are on.

Deposits and Withdrawal

Manga Casino accepts a broad list of payment methods so you are definitely stacked with different options. The good part is that all of the alternatives are thoroughly listed in the Payments section of the website, so you can check out the deposit and withdrawal options, together with all minimum and maximum amounts, possible fees, and execution times.

We really appreciate the diversity of payments you can find here. Starting with the traditional credit/debit cards like Visa and Mastercard, making an investment here is easy as ABC.
Next, you can also count on many different e-wallets and online payments such as Interac, Google Pay, Sofort, Skrill, Neteller, Rapid, Paysafecard, Astropay, Mifinity, Jeton, eZeeWallet, Cashlib, Flexepin, and Revolut. See what we mean?

Of course cryptocurrencies are also available here and that’s another added extra. To be precise, you can choose between crypto coins like Bitcoin, Ethereum, Tether, and Litecoin.
As for the bank transfers, they are also on hand, but only for making withdrawals. Deposits via bank transfers are not available, at least for now.

Yet, beware that the exact range of payments may vary depending on your country of residence. For this reason you should just visit your profile and check out the available options in the cashier.

Minimum Deposit

Most of the payment methods at mangacasino.com come with a minimum deposit of at least €10. That’s great, since it’s jot only quite affordable but also even lower compared to industry standards.

There are a couple of exclusions though, but they still come with pretty acceptable conditions. For example deposits via Google Pay and Sofort require at least €20 while crypto transactions need at least €25 of minimum deposit. As we said already, both the amounts are up to the mark and are considered rather favorable.

Minimum and Maximum Withdrawals

The minimum you can withdraw with Manga Casino is said to be at least €20 for all of the options. That is another standard requirement so we are pleased with it.

As for the maximum withdrawal amount processed to a player, it’s said to be up to €10000 per day, €25000 per week and €100000 per month.

Withdrawal Times

As Manga Casino claims, up to 80% of its withdrawals are processed instantly. This includes all e-wallets and crypto transactions.

On the other hand, some other payment methods may require between 1-3 working days in order to be processed, like for example bank transfers or credit/debit card payments. This is also a standard timeframe, so overall, we are rather satisfied with the withdrawal times of this casino.

Yet, beware that some delays may occur due to public holidays or if additional verification check-ins are required.

Deposit and Withdrawal Fees

Pay attention, that according to the casino, your first withdrawal within a 24 period of time is tax free. Yet, any other cash-out request within the same time frame comes with a fee.

To be precise, the casino will charge a 3% administration fee (but no more than €20) in the event that you process more than one withdrawal/payout per rolling 24-hour period. It shall be charged on each withdrawal following the 1st withdrawal per rolling 24-hour rolling period.

Rollover Requirement

As you already know, all funds deposited in the casino must be used for gameplay only and not for fraudulent activities. In order to prevent money-laundering Manga Casino has imposed a x1 rollover requirement, which means that you have to make at least 1 turnover of your deposit prior to withdrawals. If you request a withdrawal without turning over an amount that is equal or more than the amount deposited, the casino will charge an administration fee of 10% with a minimum of €5 or currency equivalent. As a whole, this is a standard rule, since most of the houses tend to ask for between x1 and x3 rollovers.

Inactive Account Policy

Beware that if you don’t log in or use your account for 12 consecutive months, it shall turn inactive and a monthly administrative fee of €5 shall apply.

The good news is that the casino takes the responsibility to contact you via email 30 days prior to your account becoming inactive in order to notify you of the consequences thereof.

What’s more, if you log in after your account becomes inactive, the casino will cease charging your account with the administrative fee. You may also request a full refund of the administrative fees charged up until then by contacting the support team. In addition, the period of inactivity starts to run again from your last login date.

Account Verification

In order to benefit from the full potential of this casino and make withdrawals, you need to verify your account first.

Here’s how the process goes and what you have to do step by step:

1. Log in and select your account menu at the left of your screen.
2. Open the account menu, choose “My Account,” and then scroll down to see “Verification Documents.
3. After clicking on the upload button, you will access the verification menu, where you can upload both your ID and Proof of Address. Click on “Upload,” and a pop-up will appear with the criteria needed.
4. Next, you will need to click “Got it” which will take you to the document upload page.
5. Choose the document type, click on “Take photo,” and follow the steps to complete the verification.

As for the exact documents that you have to upload, they include proof of identity and proof of address.

• Identity verification – in order to verify your identity you’ll need to upload a copy of an ID, passport, or driving license. Note that the photo, name, date of birth, and expiration date must be fully visible. Apart from that, the image must be in color with all four corners visible.
• Proof of address – in this case you’ll need to provide one of the following documents – Bank Statement, Utility Bill (Gas, Electricity, Water, Internet, Phone), Credit Card Statement, Tenancy agreement, Employer’s letter or pay slip, Government-issued letter or Tax office, Household or motor insurance certificate. Remember that the name and address must match the details registered on your Manga Casino Account plus that the document must include your name, address, issuing body, and date of issue.

As for making any cash-outs, also pay attention that prior to accepting a withdrawal the casino may request a legal identification for example certified copies of passports, ID cards and so on. It may also carry out phone verification, face verification or other such verification as is required to ensure that you are who you say you are. What’s more, Manga Casino also reserves the right to cancel a withdrawal if it’s waiting for updated legal identification from you.

In addition to that, where withdrawal is to be made using a credit card, the casino may also request a certified copy of that credit card (front and back). Please ensure that only the first 6 digits are visible, but the last 4 digits of the card are hidden and that the CVV/CVV2 number on the back of the card is also not visible. The credit card you use must be in your name and cannot be in the name of another person.

And finally, remember that in order to open an account at mangacasino.com in the first place, you have to confirm your phone number. A verification code will be sent to the number you have provided – use it to complete your registration.

Customer Support

Manga Casino has a perfectly organized Help center where you can find an answer to almost every question you can think of. The list of Frequently Asked Questions (FAQ) is huge and covers all topics from registration and verification, through deposits and withdrawals, till account closure, to name a few.

If you don’t find the right answer, you can also get in touch with the support team via live chat or email. To access the live chat just click on the small logo at the right bottom of your screen and start typing. Alternatively, you can also drop a line at [email protected] and explain your issue there.

Both the live chat and support email are available 24/7 so you can contact them no matter the time.